--000000000000b99e6e060b4bd39c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lito, For Calgary, the highlighted clients pay by e-transfer as they do not want to use PAD for their accounts. The one WCB highlighted is the Workman's Compensation Board - they are government pay and they don't require any payment information. Hilary Dickerson is being discussed right now with Michelle Hudgins to switch payments or continue with cheque . I hope this helps. Chuck On Tue, Nov 28, 2023 at 3:59=E2=80=AFPM Lito Delapena wrote: > Looping in Chuck as he was not included on my original email > > Thank you, > > Lito Delapena > Help Desk Manager > * Please note my email has changed: * > lito.delapena@thekey.com > > 619-722-8561 Ext. 190013 > TheKey.com > [image: TheKey] > > > On Tue, Nov 28, 2023 at 2:56=E2=80=AFPM Lito Delapena > wrote: > >> HI Timothy and Cheryl, >> >> Attached is a spreadsheet for Toronto and Calgary PAD Clients who we hav= e >> audited for usable PAD information which is currently loaded into Clear >> Care. I have highlighted the clients across both locations who currently= do >> not have a PAD form loaded into CC and we will not be able to load the >> clients payment information when the time comes. >> >> Please advise how you would like to proceed with the highlighted clients >> and if you can assist with collecting the PAD information so we can load= it >> into the Versapay portal when ready. >> >> Please let me know if you have any questions or concerns >> >> Thank you, >> >> Lito Delapena >> Help Desk Manager >> * Please note my email has changed: * >> lito.delapena@thekey.com >> >> 619-722-8561 Ext. 190013 >> TheKey.com >> [image: TheKey] >> > --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --000000000000b99e6e060b4bd39c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = Lito, For Calgary, the hi= ghlighted clients pay by e-transfer as they do not want to use PAD for thei= r accounts. The one WCB highlighted is the Workman's Compensation Board= - they are government pay and they don't require any payment informati= on. Hilary Dickerson is being discussed right now with Michelle Hudgins to = switch payments or continue with cheque=C2=A0.=C2=A0 I hope this=C2=A0helps. Chuck = On Tue, Nov 28, 2023 at 3:59=E2=80=AF= PM Lito Delapena < lito.delap= ena@thekey.com > wrote: Looping in Chuck as he was not included on m= y original email Thank you, = Lito Delapena Help Desk Manager Please note my email has changed: <a href=3D"https://brand.thekey.com/esg/lito.delapena@thekey.com" rel= =3D"noopener noreferrer" style=3D"color:rgb(77,77,79);background-color:tran= spa