--0000000000009f5643061cf7c5c6 Content-Type: multipart/alternative; boundary="0000000000009f5641061cf7c5c5" --0000000000009f5641061cf7c5c5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Alexandre, I just logged into our account online to check on Tim's number and the account still lists only ten numbers. Why aren't all the lines listed? On Wed, Jul 10, 2024 at 4:43=E2=80=AFPM Timothy Thomas wrot= e: > Could someone please confirm what my caller ID is set to since the accoun= t > integration? I just had a client tell me it was something strange. > > Thanks > > On Tue, Jul 9, 2024 at 9:56=E2=80=AFAM John Andrew Hawkins > wrote: > >> Do you know when the numbers will show in the online portal? I just >> logged in but only saw ten numbers. >> [image: image.png] >> >> On Tue, Jul 9, 2024 at 9:03=E2=80=AFAM Alexandre Galipeau > Alexandre.Galipeau@rci.rogers.com> wrote: >> >>> Hi John and team, >>> >>> >>> >>> The business support group has just confirmed that all transfers are no= w >>> completed. >>> >>> >>> >>> We can now proceed with the renewal contract. >>> >>> >>> >>> You will receive the document in 3 to 5 business days. >>> >>> >>> >>> Regards. >>> >>> *Alexandre Galipeau* >>> *Commercial account Manager | **Gestionnaire de compte commercial* >>> >>> Rogers for Business | Rogers service Affaires >>> 800 de la Gaucheti=C3=A8re ouest, Bureau 4000 Montr=C3=A9al, Qu=C3=A9be= c >>> >>> *m* 514.298 4755 *e* alexandre.galipeau@rci.rogers.com >>> >>> [image: Rogers for Business] [im= age: >>> Rogers Service Affaires] >>> >>> >>> >>> >>> >>> >>> >>> >>> *De :* John Andrew Hawkins >>> *Envoy=C3=A9 :* 5 juillet 2024 09:44 >>> *=C3=80 :* Alexandre Galipeau >>> *Cc :* Charif Moustapha Mohamed ; >>> Timothy Thomas ; Gabriel La >>> *Objet :* Re: Account Consolidation : BAN : 9-3437-6013 (Case >>> #244642819) >>> >>> >>> >>> I just called customer service and they confirmed that they can see the >>> authorization note on the account. >>> >>> >>> >>> On Fri, Jul 5, 2024 at 9:38=E2=80=AFAM John Andrew Hawkins >>> wrote: >>> >>> I don't know what Unison service is so that would be a Tim question. >>> >>> >>> >>> As for the account authorization, I called on all three accounts to add >>> the authorization. Below are the interaction numbers that they gave me. >>> >>> >>> >>> I2248177986 >>> I2248177930 >>> I2248203835 >>> I2248188319 >>> >>> >>> >>> On Fri, Jul 5, 2024 at 9:21=E2=80=AFAM Alexandre Galipeau >> Alexandre.Galipeau@rci.rogers.com> wrote: >>> >>> Hi John, >>> >>> >>> >>> Please see email below. >>> >>> >>> >>> Can you confirm that the line 437-216-8974 needs Unisson service to be >>> added. >>> >>> >>> Also the service team is reporting that the account 875718157 doesn=E2= =80=99t >>> have the note that autorize the transfer. Can you contact the customer >>> service and add that note. >>> >>> >>> >>> For the cost centre I would need you to provide which cost centre we >>> need to add on a per line basis, and the se