--000000000000cf872405de1c3973 Content-Type: text/plain; charset="UTF-8" Thank you, Micah. *Gabe*, can we get this ironed out once and for all? I know we've attempted to support Timothy a few times about the crossover email issue. Jennifer Allen On Tue, May 3, 2022 at 6:38 AM Micah Killgore wrote: > Hi Timothy, > > No, it should work appropriately. It looks like your Bamboo HR email isn't > set up correctly, due to another user also having the > tt@homecareassistance.com email. I don't have access to search that > database. > > I'm adding the onboarding team as they may be able to search this issue in > Bamboo HR. > > Micah Killgore > IT Help Desk Specialist > (984) 240-2362 > TheKey.com > [image: TheKey] > > On Tue, 3 May at 9:23 AM , Timothy Thomas > wrote: > Suddenly I'm unable to log into the LMS portal vis SSO, is it because we > still use @homecareassistance.com in Canada? > > 52268:611100 > --000000000000cf872405de1c3973 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Micah. G= abe , can we get this ironed out once and for all? I know we've atte= mpted to support Timothy a few times about the crossover email issue. = Jennifer Allen On Tue, May 3, 2022 at 6:38 AM Mica= h Killgore < itsuppor= t@homecareassistance.com > wrote: Hi Timothy,=C2=A0 No, it should work appropriately. It looks like your Bambo= o HR email isn't set up correctly, due to another user also having the = tt@homecareassistance.com email. I don't have access to sear= ch that database. I'm adding the onboarding team as they may be able to = search this issue in Bamboo HR. Micah Killgore IT Help Desk Specia= list (984) 240-2362=C2=A0 TheKey.com =C2=A0 On Tue, 3 May at 9:23 AM , Timothy Thomas <<a href=3D"mailto:t= t@homecareassistance.com" t