Re: Mavencare - Web Leads from Website

From
Alexa Graziani <agraziani@thekey.com>
To
Isabelle La <ila@thekey.com>
CC
Audra Williams <audraw@homecareassistance.com>, Gabriel La <it@thekey.com>, John Andrew Hawkins <jhawkins@homecareassistance.com>, Dan Watson <dan.watson@thekey.com>, Jenn Lagemann <jennifer.lagemann@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Timothy Thomas <tt@thekey.com>, Steve Koyanagi <skoyanagi@thekey.com>
Date
Fri, 15 Jul 2022 08:27:16 -0700
Folder
INBOX
--000000000000dff57005e3d9a718 Content-Type: text/plain; charset="UTF-8" Hi Audra, Can we please have an internal meeting to get caught up on what we are legally allowed/not allowed to do with the Mavencare name / transitioning to TheKey before coming up with ideas and meeting with the Mavencare team on this? I am still unsure of where this landed. Sincerely, On Fri, Jul 15, 2022 at 7:24 AM Isabelle La wrote: > Hi Alexa/Audra and Mavencare Team, > > Apologies for my delay getting this email out but we meant to send this > last week. During last week's IT Meeting with Mavencare, as we are starting > to transition away from the @mavencare.com email domain, the question > arose about how to handle web leads that are coming in through Mavencare's > main website that is then using distribution list for leads@mavencare.com > and being sent to the local care teams. > > Not sure what volume is like but our assumption is that we will eventually > need to move away from any of these website dependencies as we near the end > term of when we are allowed to legally carry on with the Mavencare name. > Not knowing the intricacies, we figured we needed to have a broader > discussion with the right players managing both websites and how leads are > coming in from the respective websites to find a proper solution. One of > the ideas is to just have Mavencare indefinitely redirect their current > main website URL to the new Mavencare website hosted by TheKey - which I > would assume requires approval from the Mavencare folks but we are open to > any and all long-term solutions proposed by those closer to how the > websites/leads are managed (ex. Nukul, Alexa, etc). > > Please let us know your thoughts and feel free to include any > important players to help in this decision making process that I may have > not included in this original thread. > > > -- > *Isabelle La * > Project Management, IT Dept. > * Please note my email has changed: * > ila@thekey.com > Direct: 650-231-5733 > Fax: 919-377-9020 > > TheKey.com > [image: TheKey] > -- Alexa Graziani Senior Marketing Manager - Consumer Growth * Please note my email has changed: * agraziani@thekey.com (650) 416-1538 Ext. 181538 TheKey.com [image: TheKey] --000000000000dff57005e3d9a718 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, Can we please have an interna= l meeting to get caught up on what we are legally allowed/not allowed to do= with the Mavencare name / transitioning to TheKey before coming up with id= eas and meeting with the Mavencare team on this? I am still unsure of where= this landed. Sincerely, On Fri, Jul 15, 2022= at 7:24 AM Isabelle La &lt; ila@thekey.co= m &gt; wrote: Hi Alexa/Audra and Mavencare Team,=C2=A0 Apologies for my delay getting this email out but we meant to send this = last week. During last week&#39;s IT Meeting with Mavencare, as we are star= ting to transition away from the=C2=A0@ mavencare.com email domain, the question arose about ho

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