Re: 8x8 Montreal

From
Keith Moore <kmoore@thekey.com>
To
Timothy Thomas <tt@homecareassistance.com>
Date
Thu, 31 Mar 2022 17:13:44 -0400
Folder
INBOX
--000000000000bfb9e905db8a23a3 Content-Type: text/plain; charset="UTF-8" Hello Timothy, Sorry for the late reply, I have most of the back end work done. We had a lot of other acquisitions get moved up the list as they had moves and mergers that coincided. I've got a reminder set tomorrow to review the project and get it moving along. On Thu, Mar 31, 2022 at 4:12 PM Timothy Thomas wrote: > Hi Keith, > > Any updates on our migration in Montreal? > Thanks > Tim > > On Tue, Feb 22, 2022 at 10:38 AM Keith Moore kmoore@homecareassistance.com> wrote: > >> Hello Tim, >> >> I'm about done with the build out for your office. I recommend we onboard >> the new user to both systems for now as the migration is still a few weeks >> away. >> >> What is the new user's name and email address so I can get them built out >> in 8x8. >> >> On Mon, Feb 21, 2022 at 11:42 AM Timothy Thomas > tt@homecareassistance.com> wrote: >> >>> Hi Keith, >>> >>> I have a new HCL starting this week and I need to add another softphone >>> / user. What's the timeline for the migration? Wondering if I should wait >>> or reach put to Rogers. >>> >>> Thanks! >>> Tim >>> >>> On Fri, Jan 28, 2022 at 11:20 AM Keith Moore >> kmoore@homecareassistance.com> wrote: >>> >>>> Hello Timothy and Audra, >>>> >>>> I should be able to start the process for this migration next week. We >>>> just received the login for the existing account a few days ago so I still >>>> need to investigate the call flow, phone numbers and number of users. >>>> >>>> We have a google form that can >>>> be completed to help speed up the process. >>>> >>>> On Fri, Jan 28, 2022 at 8:56 AM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Just to clarify, all numbers including employee direct lines will be >>>>> ported over? >>>>> >>>>> Thanks! >>>>> >>>>> On Thu, Jan 27, 2022 at 7:04 PM Audra Williams >>>> audraw@homecareassistance.com> wrote: >>>>> >>>>>> When will this begin? I know it has been a couple of weeks since we >>>>>> met with you last, but am hoping to get an answer as to timing. >>>>>> >>>>>> Best, >>>>>> >>>>>> On Thu, Jan 27, 2022 at 2:19 PM Keith Moore >>>>> kmoore@homecareassistance.com> wrote: >>>>>> >>>>>>> Typically it takes between 1 and 2 months depending on the >>>>>>> complexity of the project and the amount of numbers we'll be porting over >>>>>>> to 8x8. >>>>>>> >>>>>>> On Thu, Jan 27, 2022 at 5:09 PM Timothy Thomas >>>>>> tt@homecareassistance.com> wrote: >>>>>>> >>>>>>>> If you could provide me with a rough timeline for migration that >>>>>>>> would be great. >>>>>>>> >>>>>>>> Thanks! >>>>>>>> Tim >>>>>>>> >>>>>>>> On Thu, Jan 27, 2022 at 5:01 PM Audra Williams >>>>>>> audraw@homecareassistance.com> wrote: >>>>>>>> >>>>>>>>> Hi Keith! >>>>>>>>> >>>>>>>>> Where are we in the queue for getting 8x8 up and running in >>>>>>>>> Montreal? >>>>>>>>> >>>>>>>>> Best, >>>>>>>>> >>>>>>>>> -- >>>>>>>>> >>>>>>>>> >>>>>>>>> *Audra N. Williams BHA, LPN* >>>>>>>>> *Director of Business Support*Home C