------=_Part_13515_1227025190.1733235356830 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Hi Timothy, Thank you for your email and we apologize for the delayed response. As per request, here is your login information for our client website: Username: tim.thomas Password: Welcome01! Please note that both the username and password are case sensitive. Kindly = change your password once you have logged in to your account. You may visit the link below to login to your webclient account. https://webclient.backcheck.net/Login.aspx?ReturnUrl=3D%2fSecure%2feConsent= %2feConsentHost.aspx Regards, Sabina CLIENT & CANDIDATE CARE REPRESENTATIVE | CONSEILLERE SOUTIEN AUX CLIENTS ET= AUX CANDIDATS Sterling Backcheck toll-free: 866.455.7293 =A0=A0 client.supportcanada@sterlingcheck.com | soutienclient@sterlingcheck.com=A0 sterlingbackcheck.ca This email may be a Commercial Electronic Message as defined in Canada=92s = Anti-Spam Legislation. If you do not wish to receive Commercial Electronic = Messages from Sterling Backcheck, please reply to this message with the wor= d UNSUBaSCRIBE in the subject line. This will not unsubscribe you from regu= lar messages about your account or your files that are not subject to Canad= a=92s Anti-Spam Legislation. / Ce message pourrait =EAtre un messagea comme= rcial =E9lectronique tel que d=E9fini par la loi canadienne antipourriel. S= i vous ne souhaitez pas recevoir de message commercial =E9lectronique de St= erling Backcheck, veuillez r=E9pondre =E0 ce message et inclure le mot D=C9= SABONNER en objet. Cela ne vous emp=EAchera pas de recevoir les messages no= n assujettis =E0 la loi, tels que les mises =E0 jour sur votre compte et vo= s dossiers. Sterling Backcheck is located at 100 King Street West, First Canadian Place= , Suite 5600, Toronto, ON, M5X 1C9 --------------- Original Message --------------- From: Timothy Thomas [tt@thekey.com] Sent: 12/2/2024 12:58 PM To: client.support@sterlingcheck.com; meera.ladani@thekey.com Subject: Login Credentials =A0 Good afternoon, =A0 I am no longer able=A0to access our Backcheck portal. The password has chan= ged for some reason. When attempting to reset the password, I'm asked to an= swer several security questions that I never set up. I have no idea what th= e answers are. I'm the administrator on our company account so please=A0ass= ist me in resolving this issue. =A0 Thanks =A0 --=20 Tim Thomas =09Head of Midwest & Canada Divisions |=A0TheKey =09Mobile: 514.591.9387 =09 [Inline image URL : https://signature.thekey.com/img/tk_logo_byhca_sig.png]= ------=_Part_13515_1227025190.1733235356830 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Hi Timothy, Thank you for your email and we apologize for the delayed response. As per request, here is your login information for our client website: Username: tim.thomas Password: Welcome01! Please note that both the username and password are case sensitive. Kind