Re:

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Eleanor Andrew <elroseandrew@gmail.com>
CC
Sumira Suthesan <sumira.suthesan@thekey.com>, Ali Malik <ali.malik@thekey.com>, tt@thekey.com, Emily Andrew <emilyandrew70@gmail.com>
Date
2023-03-11 11:44:06
Folder
INBOX
--0000000000005c0efd05f6a29520 Content-Type: multipart/alternative; boundary="0000000000005c0efb05f6a2951e" --0000000000005c0efb05f6a2951e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Eleanor, Please find attached the statement for Donia's 2022 care. Sincerely, Cheryl On Fri, Mar 10, 2023 at 4:39=E2=80=AFPM Eleanor Andrew wrote: > Dear Cheryl, > > I am forwarding you what Sumira sent me, below, as well as a screen shot > from my mom=E2=80=99s bank account, indicating payments made to your comp= any. > > 1) I am simply requesting a document that says the total amount paid to > your company in 2022 in one line for my accountant, not a bunch of invoic= es > marked paid. > > 2) My mom=E2=80=99s bank statements indicate different payments not accou= nted for > in the documents Sumira sent me. I have serious concerns about your > company=E2=80=99s record keeping abilities. > > We had a very lousy experience with your company. Please AT LEAST send us > a professional receipt for tax purposes. > > Eleanor > > > On Mar 10, 2023, at 3:40 PM, Sumira Suthesan > wrote: > > Hi Eleanor, > > Please see attached invoices and statement. > > Thanks, > Sumira Suthesan > Accounts Receivable Specialist- TheKey (Homecare Assistance) > > > --=20 *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --0000000000005c0efb05f6a2951e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Eleanor, Please find attac= hed the statement for Donia&#39;s 2022 care.=C2=A0 Sincerely, Cheryl On Fri, Mar 10, 2023 at 4:= 39=E2=80=AFPM Eleanor Andrew &lt; = elroseandrew@gmail.com &gt; wrote: Dear Cheryl= , I am forwarding you what Sumira sent me, below, as wel= l as a screen shot from my mom=E2=80=99s bank account, indicating payments = made to your company.=C2=A0 1) I am simply request= ing a document that says the total amount paid to your company in 2022 in o= ne line for my accountant, not a bunch of invoices marked paid. 2) My mom=E2=80=99s bank statements indicate different paymen= ts not accounted for in the documents Sumira sent me. I have serious concer= ns about your company=E2=80=99s record keeping abilities.=C2=A0 We had a very lousy experience with your company. Please AT L= EAST send us a professional receipt for tax purposes.=C2=A0 Eleanor On Mar 10, 2023, at 3:40 PM, Sumira Suthesan &lt; sumira.suthesan@thekey.com &gt; wrote: Hi Eleanor, = Please see attached invoices and statement. Thanks= , Sumira Suthesan Accounts Receivable Specialist- TheKey (Home= care Assistance) &lt;Donia Andrew 2022 Invo= ices.pdf&gt; &lt;Don= ia Andrew 2022 Account Statement.pdf&gt; -- <div= style=3D"color:rgb(34,34,34);fo

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