--Apple-Mail=_CD8AEA67-C4EC-4B73-A6BE-37103034917A Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Timothy, Then this doesn=E2=80=99t explain the calculations we saw this week. Tim Thomas Home Care Assistance (Montr=C3=A9al) 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 <> Fax: 514 907 5067 <>=20 tthomas@homecareassistance.com www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal > Begin forwarded message: >=20 > From: "support@clearcareonline.com" > Subject: payroll overtime not calculating as expected. - Case = #00261900 [ ref:_00DE0Hruf._50044okb62:ref ] > Date: January 3, 2018 at 9:31:55 AM EST > To: "tthomas@homecareassistance.com" >=20 >=20 > =20 > To avoid creating multiple cases, please reply to this email rather = than reporting additional information in a new email. > =20 > Hello Tim, >=20 > Thank you for contacting ClearCare Product Support. >=20 > For payroll, your hours are calculated starting 12:00am on the first = day of your work week. In your case this is Monday. So Monday = 12:00am-Sunday 11:59pm. All hours worked within those time frames are = used in the calculation. > It is only for billing that you can choose whether to bill overnight = shifts on the first or last day of the shift itself.=20 >=20 > Please let me know if you still have any questions.=20 >=20 > Thank you, >=20 > Ashley > ClearCare Product Support > =20 > Get the new ClearCareGo Caregiver Mobile App | Learn More = > =20 > Receive updates on ClearCare platform issues at = http://status.clearcareonline.com > =20 > =20 > =20 >=20 >=20 > ref:_00DE0Hruf._50044okb62:ref --Apple-Mail=_CD8AEA67-C4EC-4B73-A6BE-37103034917A Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_C11997FF-4BF8-4157-A700-51835B577DAA" --Apple-Mail=_C11997FF-4BF8-4157-A700-51835B577DAA Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Timothy, Then this doesn=E2=80=99t explain the calculations we saw = this week. Tim = Thomas <br = class=3D"Apple-interchange-newline" style=3D"color: rgb(0, 0, 0); = font-family: Helvetica; font-size: 12px; font-style: normal; = font-variant-caps: normal; font-weight: normal; letter-spacing: normal; = orphans: