Re: Fwd: Clear Care Access - [#1049603]

From
Audra Williams <audraw@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Amanda Mansfield <amanda.mansfield@thekey.com>, Roxana Cruz <clearcaresupport@homecareassistance.com>, clearcaresupport@thekey.com
Date
Sun, 9 Feb 2025 18:54:30 -0800
Folder
INBOX
--000000000000721c2f062dc0d404 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, no problem. On Tue, Feb 4, 2025 at 10:30=E2=80=AFAM Timothy Thomas wrot= e: > Audra, can we please have a lifeguard tag created for all Canadian URLs? > > On Tue, Feb 4, 2025 at 1:24=E2=80=AFPM Amanda Mansfield amanda.mansfield@thekey.com> wrote: > >> Hi Tim, >> >> Thank you for the Clear Care access approval. >> >> We would like to know if we can have a generic tag containing "Lifeguard= " >> that would allow us to pull a report that would include the LG clients. >> >> We are hoping to easily have access to the client caregiver schedule, an= d >> caregiver contact information. >> >> Please let me know if we can have approval and if this is possible. >> >> Thanks, >> Amanda >> >> On Thu, Jan 30, 2025 at 2:41=E2=80=AFPM Amanda Mansfield > amanda.mansfield@thekey.com> wrote: >> >>> Hi Roxana, >>> >>> Yes, I did use the same password. Thanks so much for sharing this link, >>> it will make it a lot easier. >>> >>> Thanks, >>> Amanda >>> >>> On Thu, Jan 30, 2025 at 12:30=E2=80=AFPM Roxana Cruz >> clearcaresupport@homecareassistance.com> wrote: >>> >>>> Each agency has it's own URL. >>>> >>>> Did you happen to create the same password for each Canada agency? If >>>> so, you can use that same password using this link >>>> https://app.clearcareonline.ca/ and toggle between agency's. >>>> >>>> =E2=80=8B >>>> >>>> >>>> On Thu, 30 Jan at 12:08 PM , Amanda Mansfield >>> amanda.mansfield@thekey.com> wrote: >>>> Hi Roxana, >>>> >>>> Thank you. I now have access. >>>> >>>> Can you please clarify, do I need to log into each district differentl= y? >>>> >>>> Thanks, >>>> Amanda >>>> >>>> On Thu, Jan 30, 2025 at 11:51=E2=80=AFAM Roxana Cruz >>> clearcaresupport@homecareassistance.com> wrote: >>>> >>>>> Hi Timothy, >>>>> >>>>> We see that Amanda has access to all Canada agency's. We can resend >>>>> her the invite via CC to reset her password. >>>>> >>>>> Hi Amanda - you will receive 5 emails 1 per agency to reset your >>>>> password for each CA CC agency. >>>>> >>>>> >>>>> Thanks, >>>>> >>>>> >>>>> >>>>> >>>>> On Thu, 30 Jan at 11:39 AM , Timothy Thomas wrote: >>>>> Hi, >>>>> >>>>> I have submitted Canadian Clearcare access for Amanda Mansfield in >>>>> Savyint. Please expedite this request. >>>>> >>>>> Thank you! >>>>> Tim >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Amanda Mansfield >>>>> Date: Thu, Jan 30, 2025 at 11:30=E2=80=AFAM >>>>> Subject: Clear Care Access >>>>> To: Timothy Thomas >>>>> >>>>> >>>>> Hi Tim, >>>>> >>>>> I haven't heard back from Clear Care. Would you mind double checking? >>>>> We will need this access before we make the big launch across Canada. >>>>> >>>>> Thanks for your help! >>>>> >>>>> >>>>> Amanda Mansfield >>>>> *Account Manager / Lifeguard at TheKey* >>>>> 514-907-5065 >>>>> TheKey.ca >>>>> [image: TheKey] >>>>> >>>>> >>>> >>>> -- >>>> Amanda Mansfield >>>> *Account Manager / Lifeguard at TheK

Thread (1)