--0000000000008134d6060076b9d4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Yes, based on your request we will have Carolina issue an E transfer. Carolina can issue the payment for Claudia. What information do you need? Germaine Daniels *Payroll Director *germaine.daniels@thekey.com Phone: 562-784-1800 TheKey.com [image: TheKey] On Fri, Jul 14, 2023 at 11:12=E2=80=AFAM Timothy Thomas wro= te: > Germaine, can we issue an advance for this current pay period (july 10-14= ) > so Claudia has some funds for the next few days as we work this out? > > > > On Fri, Jul 14, 2023 at 2:09 PM Claudia Vasquez claudia.vasquez@thekey.com> wrote: > >> Hi Germaine, >> >> With all due respect the information Irin sent me this morning was the >> wrong account number which she later had updated by the time she spoke w= ith >> Carolina as I had sent her a screenshot of my bank information. I spoke >> with my bank and they have no trace of any deposit nor pending from TheK= ey. >> >> Kind regards, >> >> Claudia >> >> On Fri, Jul 14, 2023 at 11:00=E2=80=AFAM Germaine Daniels > germaine.daniels@thekey.com> wrote: >> >>> Hi Claudia, >>> >>> Yes, you are correct that I denied an e transfer as we have not receive= d >>> confirmation from the bank the payment was rejected. In addition, Irin >>> confirmed with you, Carolina and Ceridan that the bank account number o= n >>> file is correct and the payment was sent to the account. Unfortunately,= we >>> can not issue another payment until we have confirmed the payment has b= een >>> rejected. We will have more information on Monday morning and will foll= ow >>> up with you. I have attached the below email thread that was also sent = to >>> Ceridan. >>> >>> Regards, >>> >>> Irin Eva >>> 9:19=E2=80=AFAM (1 hour ago) >>> to Ashna, me, service >>> Good morning Ashna, >>> >>> Happy Friday! >>> >>> We got a call from one of our employees and she claimed that she didn't >>> receive her payment. We have checked her banking and it's correct. She >>> called the bank and they said everything was okay with her banking. >>> >>> Could you please check why she didn't receive her payment? >>> >>> We just want to make sure the fund is sent to her and there are no >>> issues with other employees. >>> >>> *Payroll *- PPG5251 >>> *Her name is -* Vasquez, Claudia >>> *Employee Number *- 1456 >>> >>> Thank you, >>> Irin >>> Ashna Seechurn >>> 10:26=E2=80=AFAM (32 minutes ago) >>> to Irin, me, service >>> >>> Hi Irin, >>> >>> >>> >>> I double checked the grid and powerpay the banking match, you will >>> receive an EFT reject email if the payment didn=E2=80=99t go through. >>> >>> >>> >>> Please note I am out of office, my reply might be low. >>> >>> >>> >>> Thank you, >>> >>> Ashna. >>> >>> Germaine Daniels >>> >>> *Payroll Director *germaine.daniels@thekey.com >>> Phone: 562-784-1800 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Fri, Jul 14, 2023 at 10:48=E2=80=AFAM Claudia Vasquez >> claudia.vasqu