--000000000000a7ffe20629093b85 Content-Type: multipart/alternative; boundary="000000000000a7ffe10629093b84" --000000000000a7ffe10629093b84 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, I was working on this week's payroll and realized what the 12 hours for Laurie Block are - it is for caregiver training. Payroll pays it as overtime even if I remove it from payroll on Clear Care. This caregiver had two years of training to complete so she will have overtime again on this week's payroll. SO, even though Clear Care displays the ot is paid, the payroll record will display the overtime. Does that make sense? Thanks, Diane On Wed, Dec 11, 2024 at 9:08=E2=80=AFAM Timothy Thomas wrot= e: > Thanks Diane. > > On Tue, Dec 10, 2024 at 4:31=E2=80=AFPM Diane Mockenhaupt > wrote: > >> Hi Tim, >> What needs to be true in order for us to eliminate the unbilled OT? >> >> Bernard Miraglia - Chris Gerard referral. Location would have to be >> changed and the client's financial ability to pay more long term. >> Faye Ziefler - Now marked as couples care with her husband. Client has >> been with us for years ( husband David) will not pay OT. Will have to a= dd >> more caregivers to her team but the client will refuse. >> Lori Block - She pays her overtime. This week was a one off - payroll >> computed wrong - we did not bill 2.2 hrs of OT that we paid caregiver. >> Penelope Leonard - OT was due to a fill-in caregiver. We typically bill >> all OT. >> >> Thanks, >> Diane >> >> On Tue, Dec 10, 2024 at 3:13=E2=80=AFPM Timothy Thomas w= rote: >> >>> Question for you, >>> >>> What needs to be true in order for us to eliminate the unbilled OT your >>> clients listed below? >>> >>> [image: image.png] >>> >>> -- >>> >>> *Tim Thomas* >>> Head of Midwest & Canada Divisions | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> --000000000000a7ffe10629093b84 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, I was working on this week's payroll and realized= what the 12 hours for Laurie Block are - it is for caregiver training.=C2= =A0 Payroll pays it as overtime even if I remove it from payroll on Clear C= are.=C2=A0 This caregiver had two years of training to complete so she will= have overtime again on this week's payroll. SO, even though Clear Care= displays=C2=A0the ot is paid, the payroll record will display the overtime= .=C2=A0 Does that make sense? Thanks, Diane On Wed, Dec 11, 2024 at 9:08=E2=80=AFAM Timothy Th= omas < tt@thekey.com > wrote: Tha= nks Diane. On Tue, Dec 10, 2024 at 4:31=E2=80=AFPM Diane Mockenhaupt &= lt; dmockenhaup= t@thekey.com > wrote: Hi Tim, What needs to be true in order for= us to eliminate the unbilled OT? Bernard Miraglia= - Chris Gerard referral.=C2=A0 Location would have to be changed and the c= lient's financial ability=C2=A0to pay more long term. Faye Zi= efler - Now marked as couples care with her husband.=C2=A0 Client has been =