Fwd: Regional Intake Manager Conversation

From
Christopher Reese <christopher.reese@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Fri, 14 Feb 2025 16:37:16 -0800
Folder
INBOX
--000000000000e3e9c9062e237e1f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, Did you guys get a chance to talk to HR regarding Desiree and her hours of operation? Just want to ensure we understand the guardrails prior to making a decision. Thanks. Chris ---------- Forwarded message --------- From: Cristal Munoz Date: Fri, Feb 14, 2025 at 5:33=E2=80=AFAM Subject: Fwd: Regional Intake Manager Conversation To: Christopher Reese Hey Chris, Will you touch base with Tim on the below? It sounded like he would be touching base with HR on the hours being requested by Desire and I think we need to give her a response. Best, Cristal ---------- Forwarded message --------- From: Desiree A. Date: Mon, Feb 10, 2025 at 10:47=E2=80=AFPM Subject: Re: Regional Intake Manager Conversation To: Cristal Munoz Cc: Christopher Reese Hi Cristal, Thank you so much for your quick responses. I have reached out to the daycare center and they are only able to accommodate my baby till 6:00pm. My husband is also in court most days and only gets home closer to 6pm unfortunately, so I will need to make sure I would be done by 5:30pm to be able to pick up my son from daycare every day. Please do let me know if this will be an issue or not. Kind regards, Desiree On Fri, Feb 7, 2025, 4:58=E2=80=AFp.m. Cristal Munoz wr= ote: > Hi Desiree, > Please see my notes below in red. Thanks and I hope you have a great > weekend ahead! > > 1. I understand when we spoke the role is virtual/remote and potentially > involves multiple regions for intake. The intake Manager position notes 1= 5% > commute, would I be required to go visit any clients or facilities in > person should I be doing any Ontario intakes? Or would that be nurses or > the HCLs/field sales reps that would go in person if needed to maintain > relationships? > You would not be required to visit clients or facilities in person. The > Regional Intake Manager role is remote. Our client success team will be > handling in person assessments/client visits. > > 2. I am still trying to get a daycare spot for my baby which I am hoping > to have a better idea sometime next week. The day care that is most likel= y > to come through soonest for my baby ends at 6pm so the latest I would be > able to work until would be 5:30pm for time zones. Would this be an issue > for any of the time zones I may be assigned to? > We are hoping to cover 11am-7pm. Is there any flexibility in your schedul= e > to make this work? > > 3. Are intake calls required to be taken after hours post 5pm/6pm- late > evenings and on weekends? Or would that be taken by a different on-call > team and we follow up when the basic intake is completed by them? > At the moment, no weekends or late evenings, but we are looking at 11am-7= pm > > 4. Could you kindly advise on the compensation for this role? Are there > monthly bonuses calculated based on individual targets or department > targets? > Your compensation would stay the sa