--0000000000003d83fc061898cfb4 Content-Type: multipart/alternative; boundary="0000000000003d83fb061898cfb3" --0000000000003d83fb061898cfb3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Tim - We will need those customers updated in Clearcare with the email addresses so they flow through and integrate into NS/VP. Here is the file that was shared by Stephanie from Quickbooks. Let us know if you have any questions! https://docs.google.com/spreadsheets/d/1ksIMv1okLBB2qEy_BSmNvgRJN3ffq0LS/ed= it#gid=3D370107238 On Thu, May 16, 2024 at 2:05=E2=80=AFPM Timothy Thomas wrot= e: > Hey Alyson, > > Joey says that no clients in Montreal are receiving mailed copies and tha= t > those without email should have a contact set up in quickbooks. Could you= r > team cross reference as we don=E2=80=99t have access? > > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > ---------- Forwarded message --------- > From: Joey Taylor > Date: Thu, May 16, 2024 at 5:03=E2=80=AFPM > Subject: Re: CAD - Net Terms Confirmation - 5/17/2024 > To: Timothy Thomas > > > No one in Montreal does mail. > If the CC file is not set up, the proper info is in QB but every single > client gets an email and should continue. > Eliadis is properly set up, I did that one myself. > Some are residences as well which are all email > > On Thu, May 16, 2024 at 9:33=E2=80=AFAM Timothy Thomas wr= ote: > >> The clients listed do not have an email address in clearcare, therefore >> now that they're in versapay, they will receive a mailed invoice that co= mes >> from the US. It will take 7 days to reach the client which is longer tha= n >> our desired payment terms of net 2 days. Ideally we get an email address >> for these so they get the invoice right away, or we extend their payment >> terms so they don't fall behind. >> >> Let me know what you want to do for each record tied to montreal >> >> On Thu, May 16, 2024 at 9:10=E2=80=AFAM Joey Taylor >> wrote: >> >>> I dont understand the ask here? >>> >>> On Wed, May 15, 2024 at 5:07=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> adding @Timon Page for visibility. >>>> >>>> GMs please get back to Alyson asap so this doesn't impact the client >>>> experience. >>>> >>>> Thanks >>>> >>>> On Wed, May 15, 2024 at 5:04=E2=80=AFPM wrote: >>>> >>>>> To clarify, the ask is that our leaders confirm there is no email >>>>> available for use, and from there we can discuss net terms. >>>>> >>>>> >>>>> >>>>> Elizabeth Clark >>>>> >>>>> Director >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From:* Alyson Rohane >>>>> *Sent:* Wednesday, May 15, 2024 1:16 PM >>>>> *To:* Sharon Speirs ; Cheryl Cartwright >>>> ccartwright@thekey.com>; Chuck Terlesky ; Joey >>>>> Taylor ; Timothy Thomas >>>>> *Cc:* Elizabeth Clark ; Lito Delapena >>>> lito.delapena@thekey.com>; Laszlo Kovacs ; >>>>> Gerard Draetta >>>>> *Subject:* CAD - Net Terms Confirmation -