--0000000000007e814205f8833172 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim. On Tue, Apr 4, 2023 at 7:47 AM Timothy Thomas wrote: > I verified and this was sent via Pandadoc on the 16th. It was titled > "TheKey Service Update". They did not view the document. > > I have attached the PDF version for your reference. If they push back the= n > we can extend the effective date to Monday 4/10 > > > On Mon, Apr 3, 2023 at 6:13=E2=80=AFPM Shawntel Sousa = wrote: > >> Hi, >> >> Who might be dealing with these questions. >> >> It seem as though a lot of clients did not get their increase letters. >> >> ---------- Forwarded message --------- >> From: Ian Schueck >> Date: Mon, Apr 3, 2023 at 3:55 PM >> Subject: Re: Joyce Schueck Birthday April 7th >> To: Shawntel Sousa >> CC: Julie Schueck >> >> >> Shawntel, >> >> I believe that a mistake was made on the latest invoice $429. Vs $390 a >> day. We were not made aware of or did we approve of such an increase. >> >> Ian >> -- >> >> Warm regards, >>>> Shawntel Sousa, LPN >>>> Lead Client Care Manager >>>> Home Care Assistance/The Key >>>> >>>> Calgary Office number: (403) 301-3777 >>>> Winnipeg Office Number: (204) 489-6000 >>>> Mobile number: (403) 305-6588 >>>> >>>> Sent from my iPhone >>>> >>> -- >> Warm regards, >> Shawntel Sousa, LPN >> Lead Client Care Manager >> Home Care Assistance/The Key >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> Sent from my iPhone >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Warm regards, Shawntel Sousa, LPN Lead Client Care Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 Sent from my iPhone --0000000000007e814205f8833172 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim.=C2=A0 On Tue, Apr 4, 2023 at 7:47 AM T= imothy Thomas < tt@thekey.com > wr= ote: I verified and this was sen= t via Pandadoc on the 16th. It was titled "TheKey Service Update"= . They did not view the document.=C2=A0 I have attached = the PDF version for your reference. If they push back then we can extend th= e effective date to Monday 4/10 On Mon, Apr = 3, 2023 at 6:13=E2=80=AFPM Shawntel Sousa < ssousa@thekey.com > wrote: Hi, Who might be dealing with these questions.=C2=A0 It seem as though a lot of clients did n= ot get their increase letters.=C2=A0 ---------- Forwarded message -----= ---- From: Ian Schueck < ian01@shaw.ca > Date: Mon, Apr 3, 2023 at 3:55 PM Subject: Re: Joyce Schueck Birthday April 7th To: Shawntel Sousa < ssousa@thekey.com &= gt; CC: Julie Schueck < julieschueck@gmail.com > Shawntel, I believe that a mistake was made on the lates= t invoice $429. Vs $390 a day. We we