----==_mimepart_683f142754c4b_a263f98caa207b8113914 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thanks Amanda. = = On Tue, 3 Jun at 10:14 AM , wrote: = = = Hi Clearcare,=C2=A0 = = This record is showing as syncing from the salesforce side. I will send = this to the integration team as I am not sure what would have to change o= n the Salesforce side.=C2=A0 = = = = = Thanks,=C2=A0 = = = = = = Amanda Maldonado = = = On Mon, 2 Jun at 5:56 PM , Clearcare Support Team wrote: = = = Hi=C2=A0JosephTaylor,=C2=A0 = = I do see that the profile is still inactive in ClearCare - Salesforce sh= ould be able to assist best here.=C2=A0 = = = = = = Thanks,=C2=A0 = = = = = = = = On Mon, 2 Jun at 5:50 PM , JosephTaylor wro= te: = Good Afternoon, I have reactivated the following client in SF but it is= not appearing in ClearCare. We have had this issue in the past.=C2=A0 h= ttps://homecareassistance.lightning.force.com/lightning/r/Opportunity/006= UH00000Or9fHYAR/view?uid=3D174889184782989929 and https://montreal.clearc= areonline.ca/clients/1000000000070303/ = = Thank you, = -- Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 ----==_mimepart_683f142754c4b_a263f98caa207b8113914 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thanks Amanda. On Tue, 3 Jun at 10:14 AM , <salesforces= upport@homecareassistance.com> wrote: Hi Clearcare,=C2=A0 This record is showing as syncing from the salesforce si= de. I will send this to the integration team as I am not sure what would = have to change on the Salesforce side.=C2=A0 Thanks,=C2=A0 Amanda Maldonad= o On Mon, 2 Jun at 5:56 PM , Clearcare Suppor= t Team <clearcaresupport@homecareassistance.com> wrote: Hi=C2=A0JosephTaylor,=C2=A0 I do see that the profile is still inactive in ClearCare= - Salesforce should be able to assist best here.=C2=A0 Thanks,=C2=A0 On Mon, 2 Jun at 5:50 PM <span class=3D"s