Urgent- stop using Home Care Assistance Email

From
Sharon Speirs <sspeirs@thekey.com>
To
Diane Aguilar <diane.aguilar@thekey.com>, Joseph Vagay <joseph.vagay@thekey.com>, Marilyn Navaja <marilyn.navaja@thekey.com>, Maria Bernardez <maria.bernardez@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Fri, 28 Mar 2025 20
Folder
INBOX
--000000000000e6aa46063172a10c Content-Type: text/plain; charset="UTF-8" Hi team It has come to my attention that you may still be using the HCA email to communicate with caregivers and or clients and I need you to stop that Immediately. I realize you have been used to that email but you are now part of TheKey and it confuses the lines of ownership and we are not affiliated with HCA as we are a different company. Please also ensure that any caregivers that have an HCA email stop using it to communicate with you as from now on they should only use personal email as we do not provide team leaders at this time with theKey email. This is a really important message team so please stop using HCA email immediately. The letter that our clients may be receiving are from the CRA and it could make alot of them very upset but please remember we have done nothing wrong as all our clients signed new agreements with TheKey and they will not owe the CRA any money. I will be reaching out to TheKey lawyers as I want to be able to get ahead of this to our clients. Right now it is only the two clients that we know about Sheila and Klaus but there could be more and likely is. Sharon Sharon Speirs General Manager sspeirs@thekey.com Mobile: (778) 991-3361 Office: (778) 279-3634 TheKey.com *We value your feedback. Please leave us a Google review* --000000000000e6aa46063172a10c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi team It has come to my at= tention that you may still be using the HCA email to communicate with careg= ivers and or clients and I need you to stop that Immediately. I realize you= have been used to that email but you are now part of TheKey and it confuse= s the lines of ownership and we are not affiliated with HCA as we are a dif= ferent company. Please also ensure that any caregivers that have = an HCA email stop using it to communicate with you as from now on they shou= ld only use personal email as we do not provide team leaders at this time w= ith theKey email. This is a really important message team so plea= se stop using HCA email immediately. The letter th= at our clients may be receiving are from the CRA and=C2=A0it could make alo= t of them very upset but please remember we have done nothing wrong as all = our clients signed new agreements with TheKey and they will not owe the CRA= any money. I will be reaching out to TheKey lawyers as I want to= be able to get ahead of this to our clients. Right now it is onl= y the two clients that we know about Sheila and Klaus but there could be mo= re and likely is. Sharon = Sharon Speirs General Manager =20 ssp= eirs@thekey.com Mobile: (778) 991-3361 Office: (778) 279-3634 = TheKey.com We value your feedback. Please leave us a Google review <im

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