Re: 158240 Jagjit Dhaliwal 1034812514 - Notification & Discussion of Payment Terms - [#807354]

From
Brian Boxall <bboxall@thekey.com>
To
Marc Atkinson <billing@thekey.com>
CC
tt@thekey.com
Date
Tue, 21 May 2024 15:43:30 -0500
Folder
INBOX
--0000000000007562670618fcdfb4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have the case manager for the client listed as a contact. If I can get some clarity on exactly what we need, I can reach out right away. Or you can contact her directly as well at *sadams@mpi.mb.ca * On Tue, May 21, 2024 at 3:32=E2=80=AFPM Marc Atkinson = wrote: > Hi Brian, > > Please reference the email sent from a rep at MPI regarding new client > Jagjit Dhaliwal ( > https://hcawinnipeg.clearcareonline.ca/clients/1000000000060192/). Based > on the information the rep provided to us, there is a chance that we're > going to be receiving payments in an untimely manner, which is going to > affect our receivables and cash flow. I checked through the client's file= s > and found no documentation relating to MPI. All we have on file is our > standard CCA signed by the client's wife. > > Are we perhaps in the process of setting MPI up as a parent payer with an > active bill auth? If so, we might be able to extend the payment terms. Bu= t > based on the information that MPI relayed to us, I could suggest that we > extend payment terms if Tim and Laszlo are ok with it, but then I'm worri= ed > that they will see the Net 30 and then wait for 35 days past the Net 30 d= ay. > > Please advise on what you recommend here. Thank you! > > On Tue, 21 May at 4:28 PM , Marc Atkinson wrote: > Hi Sherlita, > > Thank you for your email and the information you provided is noted. If we > need any further information from you, we will reach out. > > Regards, > > Marc Atkinson > Billing Help Desk > 866-226-1702 > billing@thekey.com > 8:00AM-5:00PM EST Monday-Friday > > > > On Tue, 21 May at 12:23 PM , BI Payment Unit > wrote: > Hi, > > We have received the attached invoice on May 13, 2024 and in queue for > processing. > > > As a friendly reminder, invoices are only considered outstanding 35 days > from the date of submission. Once the 35 days have passed and if you stil= l > have not received payment, please feel free to contact the BI Payment > mailbox and we will be happy to look into the status of the invoices. > > We apologize for the inconvenience this may have caused and greatly > appreciate your patience. > > > *Thank you,* > > *Sherlita Alcantara* > On behalf of the BI Payment Unit Mailbox > > *Manitoba Public Insurance | Injury Claims Management *T: 204-985-8770 > ext. 8246 | F: 204-954-5332 | W: *BIPaymentUnit@mpi.mb.ca > * > 800-234 Donald Street, Winnipeg, MB R3C 4A4 > > > > *This email, including attachments, is intended only for the person(s) to > whom it is addressed. If you receive this email in error please notify th= e > sender immediately. Then please delete the email (and its attachments, if > any) without reading, copying or forwarding it to anyone. **Le pr=C3=A9se= nt > courriel et le(s) fichier(s) joint(s) ne s=E2=80=99adressent qu=E2=80=99a= u(x) > destinataire(s) mentionn=C3=A9(s). Si vous recevez le pr=C3=A9sent courri= el par >

Thread (2)