--000000000000269383063a7510e7 Content-Type: text/plain; charset="UTF-8"; format=flowed; delsp=yes I've shared an item with you: Client Success 1:1 Template https://docs.google.com/spreadsheets/d/1kPVLAmo0tX0VJat0ylasTJh-PbzTXqXATx-lSzowqf8/edit?usp=sharing&ts=687e8ddc It's not an attachment -- it's stored online. To open this item, just click the link above. Hi Tim, Attached is a structured 1:1 meeting framework designed to guide focused conversations between the Client Success Manager and General Manager. It aligns with core responsibilities, emphasizes client impact, and includes space for tracking risks, follow-ups, and strategic opportunities. There is a guide section highlighted in red with an agenda and how to use guide. Green tabs will capture 1:1 data. I've also added tabs in yellow for CSM's to quickly glance at commonly used documents. --000000000000269383063a7510e7 Content-Type: text/x-amp-html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable body{visibility:hidden} .materi= al-button-filled{background-color: #1a73e8; color: #fff;}.material-button-f= illed:hover{background-color: #1b55c9; box-shadow: 0 1px 2px 0 rgba(60, 64,= 67, 0.3), 0 1px 3px 1px rgba(60,64,67,0.15);}.material-button-filled:focus= {background-color: #1b5fb9; box-shadow: 0 1px 2px 0 rgba(60, 64, 67, 0.3), = 0 1px 3px 1px rgba(60,64,67,0.15);}.material-button-filled:active{backgroun= d-color: #1b63c1; box-shadow: 0 1px 2px 0 rgba(60, 64, 67, 0.3), 0 2px 6px = 2px rgba(60, 64, 67, 0.15);}.material-button-filled:disabled{background-col= or: rgba(60, 64, 67, .12); color: rgba(60, 64, 67, .38);}.material-button{-= webkit-appearance: none; cursor: pointer; outline: none;}.material-button:f= ocus {outline: 1px solid transparent;}.material-button:disabled{cursor: ini= tial; outline: none;}.material-button-transparent{background-color: transpa= rent; color: #1a73e8;}.material-button-transparent:hover{background-color: = rgba(26, 115, 232, .04);}.material-button-transparent:focus{background-colo= r: rgba(26, 115, 232, .12);}.material-button-transparent:active{background-= color: rgba(26, 115, 232, .12); box-shadow: 0 1px 3px 1px rgba(60, 64, 67, = .15);}.material-button-transparent:disabled{background-color: transparent; = color: #3c4043; opacity: 0.38;}@media screen and (max-width: 600px){.conten= t-spacer{height: 24px;}.content-spacer-small{height: 12px;}}@media screen a= nd (min-width: 601px){.content-spacer{height: 32px;}.content-spacer-small{h= eight: 20px;}}.dynamic-content-container-wrapper {margin-left: -6px; table-= layout: fixed; width: calc(100% + 12px);}.dynamic-content-container-wrapper= * {hyphens: auto; overflow-wrap: break-word; word-wrap: break-word; word-b= reak: break-word;}#dynamic-content-container {border-radius: 8px; border: 1= px solid #DADCE0;box-sizing: border-box;}.thumbnail-link {border-radius: 8p= x; border: 1px solid #DADCE0;box-sizing: border-box;}#dynamic-content-conta= iner {display: inline-block; max-width: 100%; padding: 20px; wi