Re: Our rates are changing

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Angie Kunnath <akunnath@thekey.com>, Poulami Shah <poulami.shah@thekey.com>
Date
Wed, 23 Nov 2022 10:23:38 -0400
Folder
INBOX
--0000000000009fb49305ee2409cf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We don't want to lose her. Perhaps 1.5 is easier for her to digest. On Wed., Nov. 23, 2022, 10:19 a.m. Timothy Thomas, wrote: > Let me know what you recommend. 3$ represents 7.8%, roughly the rate of > inflation. > > On Tue, Nov 22, 2022 at 9:26 PM Cheryl Cartwright > wrote: > >> I think we need to rethink the amount if her raise. 3 dollars does seem >> like a lot for someone already paying 38 and she made it clear it's hard= to >> stomach. Just my thoughts. >> >> On Tue., Nov. 22, 2022, 9:56 p.m. Angie Kunnath, >> wrote: >> >>> Thanks Cheryl. Sometimes our emails end up in junk folders. If Poulami >>> can give a call to the client to explain it will be better. Donna has b= een >>> a client of ours for a while now. We cared for her father until his pas= sing >>> and now we support her mom. She is quite reasonable and probably will b= e >>> amenable to the rate increase. >>> >>> Angie Kunnath >>> >>> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, >>> Waterloo & Wellington region* >>> >>> 375 University Ave E, Waterloo, ON, N2K3M7Tel: 519-954-2111 >>> 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 >>> >>> *www.**H**o * >>> >>> *me Care >>> Assistance >>> Waterloo >>> .ca >>> www >>> .Home >>> Care >>> Assistance >>> Guelph >>> .ca >>> * >>> *www .Home >>> Care >>> Assistance >>> Oakville >>> .ca >>> **www >>> .Home >>> Care >>> Assistance >>> Mississauga. >>> ca >>> * >>> >>> >>> *Changing the Way the World Ages* >>> >>> On Nov 22, 2022, at 8:49 PM, Cheryl Cartwright >>> wrote: >>> >>> =EF=BB=BF >>> She was informed. This is the email. >>> >>> ---------- Forwarded message --------- >>> From: Cheryl Cartwright >>> Date: Mon., Nov. 7, 2022, 5:40 p.m. >>> Subject: Our rates are changing >>> To: >>> >>> >>> Good Evening, >>> >>> Please find attached our new rate structure and commencement date. >>> >>> Should you have any questions or concerns please do not hesitate to >>> contact us, >>> >>> Cheryl >>> >>> -- >>> *Cheryl Cartwright* >>> *Regional, Client Success, Canada * >>> Home Care Assistance >>> Office: 416-488-8777 >>> Toronto, ON (EST) >>> torontohomecareassistance.ca >>> --- >>> Read Our Testimonials >>> Join Our Newsletter >>> >>> We Are Hiring! >>> >>> Champions of Longevity >>> ccartwright@homecareassistance.com >>> >>> >>> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --0000000000009fb49305ee2409cf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We don&#39;t want to lose her. Perhaps 1.5 is easier for = her to digest.=C2=A0 On Wed., Nov. 23, 2022, 10:19 a.m. Timothy Thomas, &lt;= tt@thekey.com &gt; wrote: Let me know what you recommend.= 3$ represents 7.8%, roughly the rate of inflation.=C2=A0 On Tue, Nov 22= , 2022 at 9:26 PM Cheryl Cartwri