Fwd: WBR AR Update

From
Angie Markwell <angie.markwell@thekey.com>
To
Kimberly Guerci <kguerci@homecareassistance.com>, Kim Kranwinkel <kimberly.kranwinkel@thekey.com>, Lauren McGraw <lmcgraw@homecareassistance.com>, Jay Skypeck <jason.skypeck@thekey.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Wed, 6 Apr 2022 23:01:03 -0400
Folder
INBOX
--0000000000009f513505dc07b2bc Content-Type: multipart/related; boundary="0000000000009f513405dc07b2bb" --0000000000009f513405dc07b2bb Content-Type: multipart/alternative; boundary="0000000000009f513205dc07b2ba" --0000000000009f513205dc07b2ba Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable As I am looking at our locations I still see some decent dollars not collected - can you share who and plans to address this as we will be sending letters to stop services unless we have a plan before then. Thanks ---------- Forwarded message --------- From: Gary Scott Date: Wed, Apr 6, 2022 at 7:53 PM Subject: WBR AR Update To: Weekly Business Review Cc: Laura Castaneda , Elizabeth Clark , Michelle Kenaga , Brian Scott Leaders, Below and attached is an AR update by category, along with private pay >30-day AR and active client count by location. I have attached a workbook containing these summaries, as well as AR details by client. We are continuing to update the google AR sheet weekly (link below), and we are now including all AR (as opposed to only >30 day past due AR). https://docs.google.com/spreadsheets/d/1ysOni_aXrKY-aXvHDS1mNXkGOKf-jM6fv2Z= XdhViP_g/edit?usp=3Dsharing *Key Messages* - AR declined $0.3M to prior week - $0.2M reduction in private pay >90 - Active client count >30 days past due is 608, declined 39 from prior week - *Subject to executive team approval, billing team will be sending suspension notices for active clients over 30 days past due this week/early next week* - *Client listing will be sent to executive team in a separate email for review and approval* - Monthly supervisor led AR meetings have begun *Other Updates* - Moved to one central bank account and lockbox for checks PO Box 736438 Dallas, TX 75373-6438 - Met with collection firm to plan expanded 3rd party collection efforts and supplement internal collection efforts - St. Louis, Nashville, South Denver live on Versapay =E2=80=93 first in= voices 4/6 --0000000000009f513205dc07b2ba Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable As I am looking at our locations I still see some decent d= ollars not collected - can you share who and plans to address this as we wi= ll be sending letters to stop services unless we have a plan before then. T= hanks ---------- Forwarded message --------- From: Gary Scott &lt; gscott@thekey.com &gt; Date: Wed, Apr 6, 2022 at 7:53 PM Subject: WBR AR Update To:= Weekly Business Review &lt; wbr@homecareassistance.com &gt; Cc: Laura Castaneda = &lt; = lcastaneda@homecareassistance.com &gt;, Elizabeth Clark &lt; eclark@homecareassis= tance.com &gt;, Michelle Kenaga &lt; michelle.kenaga@homecareassistance.= com &gt;, Brian Scott &lt; bscott@homecareassistance.com &gt; Leaders, = =C2=A0 Below and attached is an AR update by cate= gory, along with private pay &gt;30-day AR and active client count by locat= ion.=C2=A0 I have attached a workbook containing these summaries, as well a= s AR d