--00000000000058136f0583e67b92 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Caroline, I can go tomorrow to bring the new daily instruction sheet. Everything was well received, I will speak to Nicole again and also advise both Nicole and Isabelle about the cane and about the new pick up time. Best, Christina On Tue, Mar 12, 2019 at 9:25 AM Caroline Breton wrote: > Pls use this version > > > > Thanks, > > Caroline > > 416.419.0323 > > > > *From:* Caroline Breton > *Sent:* Tuesday, Mar, 12 9:21 AM > *To:* 'Christina Leo' > *Cc:* Timothy Thomas > *Subject:* RE: Mr. Breton > > > > Hi to both > > > > I'm glad you reach out to me since its best that we keep up to date and > not let issues get bigger > > > > I talked to Timothy last night after speaking to my sister > > > > > > 1. Christiane did not ask for deep cleaning > > She only asked to clean the top of the oven which was super dirty and she > bought the special cleaner for it since it=E2=80=99s a glass top. That is= part of > their function. It=E2=80=99s a new oven and it should remain clean after = they cook > > The wall was spaghetti sauce that had splashed near where my dad eat. We > do expect them to wipe this > > > > I don=E2=80=99t know why she complaint. I assume she mis-understood my si= ster > regardless her first step should be to call me since I'm in charge and I > can discuss her issue > > > > In the future, I do remain the one in charge > > but my sister will have some suggestions since she is there and see what > is going on > > She also helps them by cutting fruits when they forget, she cleans after > them at time, etc > > > > So first: > > They can ask her to clarify her =E2=80=98cleaning task=E2=80=99 if not su= re > > 2nd they can call me. I'm pretty much always available and I can clarify > or sort out > > > > > > 2. my dad must take his cane to see my mom moving forward. So not > negotiable > > > > He will say no initially but they are to take the cane anyway (even if > they hold it themselves the nest 2 days) and try to get him to use it > > After a few days he will accept > > They can ask my mom when they get my dad to ask him to take the cane as > she wants him not to fall too > > > > I need to make this clear: THEY MUST HOLD HIM UNDER THE ARM EVERYTIME HE > GOES SEE MY MOM > > His other hand is on the cane or for now on the ramp along the wall (whic= h > is what he does) > > Pls confirm that they do hold him every time. Not negotiable. Our previou= s > caregiver always did that > > > > > > 3. new time schedule to pick up my mom > > > > Pls see attached . it=E2=80=99s not a big change but I was sending them t= oo early > to pick him up after lunch and he wants to spend more time with her. Also > it=E2=80=99s important that they do bring him to see her at 11 and not 11= :15 > because then he does not want to come back after lunch as he hasn=E2=80= =99t seen > her enough > > > > Is it possible to post it tomorrow? > > > > If not I ca