--Apple-Mail-241CF702-0925-467C-84E6-A6562D8643C3 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks. I will wait for his response so this can finally be cleared up.=20 Sent from my iPhone > On Nov 14, 2022, at 8:25 AM, Timothy Thomas wr= ote: >=20 > =EF=BB=BF > Good morning Ms Pawluk, >=20 > Brian forwarded me your email regarding the GST charges and account debits= . Our new billing specialist Ali Malik is looking into it and will get back t= o you in the next 24 hours.=20 >=20 > I wanted to apologize for the recent billing issues and lack of responsive= ness from Lindsey. Ali oversees billing for eastern Canada and is coming up t= o speed on the Winnipeg billing process this week. He will officially be tak= ing over from Lindsey later this week. I'm confident that you will have a mu= ch better experience moving forward. >=20 > Should you have any additional questions or concerns, please let me know. > Best Regards, > Tim >=20 > --=20 >=20 > Timothy Thomas > Head of Canada Division > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > We Are Hiring! >=20 > Champions of Longevity --Apple-Mail-241CF702-0925-467C-84E6-A6562D8643C3 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks. I will wait for his response so thi= s can finally be cleared up. Sent from my iPho= ne On Nov 14, 2022, at 8= :25 AM, Timothy Thomas <tt@homecareassistance.com> wrote: =EF=BB=BF Good morning Ms Pawluk, Brian forwarded me you= r email regarding the GST charges and account debits. Our new billing specia= list Ali Malik is looking into it and will get back to you in the next 24 ho= urs. I wanted to apologize for the recent bil= ling issues and lack of responsiveness from Lindsey. Ali oversees billing fo= r eastern Canada and is coming up to speed on the Winnipeg billing process t= his week. He will officially be taking over from Lindsey later this wee= k. I'm confident that you will have a much better experience moving forward.= Should you have any additional questions or c= oncerns, please let me know. Best Regards, Tim -- Timothy Thomas Head of= Canada Division Home Care Assistance Office: 514-907-5065 Fax: 514-221-4265 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.ca = --- Read Our Testimonials <td style=3D"