--000000000000fd521f0609d051bd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Assuming we should have 1 Non-General Manager headcount per 20 Clients (Monthly Active), will you state in each location how many clients we had in October, so we can quickly surmise where we are on track and where we are proposing to be slightly heavy? Thx On Fri, Nov 10, 2023 at 12:30=E2=80=AFPM Timothy Thomas wro= te: > Hi, > > As Canada prepares to shift back to the local leader model I've identifie= d > a few personnel changes that will ensure we can deliver a high quality, "= in > person" care model across the country. Here are my recommendations for ea= ch > market. > > *Montreal* > > Joey will take the lead as General Manager. Wendy Loper has been hired to > replace Dominique Jacobs who remains on a leave of absence for the > foreseeable future. Desiree Aranjo, who resides in Toronto, will move to > that team. We have identified a replacement, Kim McConnel, who can start > asap. Position to be opened in Workday. > > Current Model Current Title New Model New Title > Joey Taylor Regional Solutions Joey Taylor General Manager > Maria Licoudis Success Maria Licoudis Client Care > Dominique Jacobs (on-leave) Success Wendy Loper Client Care > Melissa Caltagirone Staffing Kim McConnel Client Care > Nikita Moreau Staffing *Dominique Jacobs (on-leave)* *Client Care* > Carolyn Daoust Ambassador Melissa Caltagirone Staffing > Desiree Aranjo Solutions Nikita Moreau Staffing > Total 7 Carolyn Daoust Ambassador > Total 7 > > *Greater Toronto* > > Cheryl Cartwright will assume the role of General Manager. I'm concerned > that she has not bought into the new model and recommend that we look to > upgrade. I would like to use a headhunter to identify a new leader for > Greater Toronto that has experience working in both public and private ho= me > care. Desiree Aranjo will replace Taylor Cleland who will be terminated. = We > are looking to upgrade Allison Brennan and Poulami Shah but have yet to > find suitable candidates. > > Current Model Current Title New Model New Title > Cheryl Cartwright Regional Success Cheryl Cartwright General Manager > Allison Brennan Success Allison Brennan (on PIP) or upgrade Client Care > Poulami Shah Success Poulami Shah or upgrade Client Care > Tyler Ferguson Staffing Tyler Ferguson Employee Care > Amrita Veena Staffing Amrita Veena Employee Care > Kathryn Nestor Ambassador Kathryn Nestor Employee Care > Taylor Cleland Solutions Desiree Aranjo Client Care > Total 7 Total 7 > > *Winnipeg* > > Chuck Terlesky will take over as General Manager for both the Winnipeg an= d > Calgary markets and will spend time in each. Dennis Fancy will continue t= o > support intake across western Canada until we can hire another client car= e > manager in Vancouver. Once this has been completed, he will become a hybr= id > sales / client care manager for the Winnipeg market. As caregiver support > functions for Winnipeg are curre