--001a114aadc4959630055cc52668 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let me know if you want me to add anything Good morning Nancy, Unfortunately we will not be able to provide service for your mother due to the extensive protocol regarding scents. As stated by the primary caregiver, no caregivers are to have any scented products which includes all body products, shampoos, conditioner, deodorant, makeups, laundry detergent, indoor and outdoor clothing and any personal items such as bags, umbrellas, scarf etc.). Furthermore, our caregivers are unable to adhere to the extensive expectations surrounding protocol and charting. The demands are unfortunately excessive and we will not be able to provide staff for the hours requested. Thanks and have a great day, --=20 *Corrina Masson B.S.W, T.S* *Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *corrinam**@homecareassistance.com* --001a114aadc4959630055cc52668 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let me know if you want me to add anything Good morning Nancy, Unfortunately we will not = be able to provide service for your mother due to the extensive protocol re= garding scents. As stated by the primary caregiver, no caregivers are to ha= ve any scented products which includes all body products, shampoos, conditi= oner, deodorant, makeups, laundry detergent, indoor and outdoor clothing an= d any personal items such as bags, umbrellas, scarf etc.). Furthermore, our= caregivers are unable to adhere to the extensive expectations surrounding = protocol and charting. The demands are unfortunately excessive and we will = not be able to provide staff for the hours requested. Thanks and have a great day, -- C= orrina Masson B.S.W, T.S Care Manager = Home Car= e Assistance (Montr =C3=A9 al) Inc. 4464 St= e. Catherine Ouest Westmount, Qu =C3=A9 bec </