--000000000000a99d7f0609cc7e87 Content-Type: multipart/related; boundary="000000000000a99d7e0609cc7e86" --000000000000a99d7e0609cc7e86 Content-Type: multipart/alternative; boundary="000000000000a99d7d0609cc7e85" --000000000000a99d7d0609cc7e85 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Tim, Please see attached statements. @Vashon Palloo FYI - Penny Casey statement still shows the overpayment that was refunded. Let me know if anything else is needed. Best, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Thu, Nov 9, 2023 at 4:03=E2=80=AFPM John Janiga = wrote: > Hello Tim, > > I have requested both current statements from Sumira. > > Best, > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Thu, Nov 9, 2023 at 3:59=E2=80=AFPM Timothy Thomas wro= te: > >> Could I have the statement please for Padulo and Casey - Thanks >> >> On Thu, Nov 9, 2023 at 10:27=E2=80=AFAM Vashon Palloo >> wrote: >> >>> Processed and posted >>> >>> On Wed, Nov 8, 2023 at 5:39=E2=80=AFPM Timothy Thomas w= rote: >>> >>>> Just 2k for now. Please send me a statement afterwards and I=E2=80=99l= l follow >>>> up with Rickie. >>>> >>>> On Wed, Nov 8, 2023 at 4:09=E2=80=AFPM John Janiga >>>> wrote: >>>> >>>>> Hello Tim, >>>>> >>>>> Would that be $2K a day until caught up ? >>>>> >>>>> *John Janiga* >>>>> Senior Accounts Receivable Specialist >>>>> *john.janiga@thekey.com * >>>>> *408-647-7538 * >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> On Wed, Nov 8, 2023 at 4:07=E2=80=AFPM Timothy Thomas = wrote: >>>>> >>>>>> Now they=E2=80=99re telling me we can only take $2k from the card. I= f you >>>>>> could please try that. Meanwhile I=E2=80=99ll work on a long term so= lution. >>>>>> >>>>>> On Wed, Nov 8, 2023 at 4:01=E2=80=AFPM John Janiga >>>>>> wrote: >>>>>> >>>>>>> Hello Vashon, >>>>>>> >>>>>>> Tim has been working directly with the family to resolve this issue= . >>>>>>> >>>>>>> Tim let me know how I can assist and if we will be moving forward >>>>>>> with suspension if not paid. >>>>>>> >>>>>>> *John Janiga* >>>>>>> Senior Accounts Receivable Specialist >>>>>>> *john.janiga@thekey.com * >>>>>>> *408-647-7538 * >>>>>>> TheKey.com >>>>>>> [image: TheKey] >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Wed, Nov 8, 2023 at 3:59=E2=80=AFPM Vashon Palloo >>>>>> vashon.palloo@thekey.com> wrote: >>>>>>> >>>>>>>> Please let the client know and have them advise. This has been >>>>>>>> going on since I started working with Canada. We need to find a so= lution. >>>>>>>> >>>>>>>> On Wed, Nov 8, 2023 at 3:58=E2=80=AFPM John Janiga >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hello Vashon and Tim, >>>>>>>>> >>>>>>>>> I can confirm the payment for Henry Padulo did not go through due >>>>>>>>> to insufficient funds. >>>>>>>>> >>>>>>>>> [image: image.png] >>>>>>>>> *John Janiga* >>>>>>>>> Senio