--00000000000075371605ec6bbd5f Content-Type: text/plain; charset="UTF-8" Hi All, Beth - I just tried calling you and have not been able to reach you in order to assist with troubleshooting. Can you please call me at 650-231-5733? On Tue, Nov 1, 2022 at 9:37 AM Elizabeth Sparrow wrote: > Hi Tim, > > Incoming calls from my 8x8 number are not ringing through to my cell > phone. It just rings with no voicemail message for the caller. But > internal 8x8 app calls will ring through to my cell. > > This is related to the issue you mentioned on slack? > > How can I address this issue? > > On Tue, Nov 1, 2022 at 10:38 AM Matt Vijayan wrote: > >> Hi Matt, Isabelle, >> >> We have a Rogers Corporate Account. Will your team be reaching out to >> Rogers regarding the issue with Beth's cell phone? >> >> Best regards, >> >> Matt >> >> Matt Vijayan, B.Sc., MBA, CCPE >> Director of Sales, Canada >> *Please note my email has changed:* >> mvijayan@TheKey.com >> >> TheKey.com >> [image: TheKey] >> >> >> On Tue, Nov 1, 2022 at 10:36 AM Elizabeth Sparrow > beth.sparrow@thekey.com> wrote: >> >>> Hi Matt, >>> >>> My Cell has been too quiet and I've been leaving messages for people to >>> call me. >>> I tested calling my cell this morning and it didn't ring through to my >>> cell phone and it didn't go to voicemail.8X8 showed me available. >>> >>> Who should I troubleshoot this with? I have meetings until 3:30. >>> >>> Thanks >>> >> >>> >>> -- >>> Beth Sparrow >>> Home Care Liaison / Business Development >>> *Please note my email has changed:* >>> beth.sparrow@TheKey.com >>> (437) 216-3067 Cell >>> (519) 954-2111 Office with 24/7 coverage >>> TheKey.com >>> [image: TheKey] >>> >>> -- > Beth Sparrow > Home Care Liaison / Business Development > *Please note my email has changed:* > beth.sparrow@TheKey.com > (437) 216-3067 Cell > (519) 954-2111 Office with 24/7 coverage > TheKey.com > [image: TheKey] > > --00000000000075371605ec6bbd5f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All,=C2=A0 Beth - I just tried calli= ng you and have not been able to reach you in order to assist with troubles= hooting. Can you please call me at 650-231-5733? On Tue, Nov 1, 2022 = at 9:37 AM Elizabeth Sparrow < beth.sparrow@thekey.com > wrote: Hi Tim, Incoming calls from my 8x8 number are not ringing= through to my cell phone.=C2=A0 It just rings with no voicemail message fo= r the caller.=C2=A0 But internal 8x8 app calls will ring through to my cell= . This is related to the= issue you mentioned on slack? How can I address=C2=A0this issue? On Tue, Nov 1, 2022 at 10:38 = AM Matt Vijayan < mvijayan@thekey.com > wrote: Hi Matt, Isabelle, We have a Rogers Corporate Account. Will your team be reaching out to Roge= rs regarding the issue with Beth's cell phone? Best regards, Matt =C2=A0 <table cellpadding