Re: Meeting Notes

From
Mina Levy <mina.levy@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Cheryl Cartwright <ccartwright@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Gagandeep Kaur <gagandeep.kaur@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, June Lapointe <jlapointe@thekey.com>, Robin Behl <rbehl@thekey.com>, Sharon Speirs <sspeirs@thekey.com>
Date
2023-08-21 16:33:42
Folder
INBOX
--000000000000fce175060374cba2 Content-Type: text/plain; charset="UTF-8" Very useful information. Thank you Tim. On Mon, Aug 21, 2023 at 3:06 PM Timothy Thomas wrote: > Hi On-Call Team, > > As per our meeting today, here are Karianne's hours for each of you on > Saturdays and Sundays. Start date to be confirmed > > Montreal, Toronto, Oakville and Waterloo: 8AM to 5:30PM > Winnipeg: 7AM to 4:30PM > Calgary: 6AM to 3:30PM > Vancouver: 5AM to 2:30PM > > During these times, intake calls will automatically be sent to Karianne. > Should you receive an intake regardless, please warm transfer it via 8x8 to > Karianne (advise me if you need training on this). If she is unavailable. > Please take a message and slack it to Karianne right away for immediate > call back. > > Outside of these hours you will remain primary on intakes. A few things to > note: Do not quote a minimum service level. We have a minimum shift length > of 4 hours but we may consider taking on clients with 1 or two shifts per > week depending on several factors such as location, condition and ability > to pay. If you take the intake, please fill out the details below and post > them in your respective Inquiries (inquiries-montreal, inquiries-toronto, > inquiries-west-can) channel in Slack > > Here is the format that all calls should be entered in: > *Caller Name:* > *Caller Phone Number:* > *Caller Email Address:* > *Client Name:* > *Client Age:* > *Client Address:* > *Condition (primary diagnosis):* > *Mobility Status (Wheelchair, Walker, etc) :* > *Cognitive (Signs of Dementia and Alzheimer's):* > *Potential Schedule:* > *Potential Start Of Care:* > *Quoted Price:* > *Hear about us*: > > Once again, the pricing sheet can be found here - > https://docs.google.com/spreadsheets/d/1j_h71MdqoLDeTQrsI4Fk7HsMRRoUzWrV_DzM9moltjM/edit#gid=0 > > Thanks, > Tim > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > -- Mina Levy Staffing Manager / Gestionnaire du personnel mina.levy@TheKey.com 514-907-5065 TheKey.ca Inline image --000000000000fce175060374cba2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Very useful information. Thank you Tim. = On Mon, Aug 21, 2023 at 3:06 PM Timothy Thomas &lt; tt@thekey.com &gt; wrote: Hi On-Call Team, As per our meeting = today, here are Karianne&#39;s hours for each of you on Saturdays and Sunda= ys. Start date to be confirmed Montreal, Toronto, = Oakville and Waterloo: 8AM to 5:30PM=C2=A0 Winnipeg: 7AM to 4:30P= M Calgary: 6AM to 3:30PM Vancouver: 5AM to 2:30PM = During these times, intake calls will automatically be = sent to Karianne. Should you receive an intake regardless, please warm tran= sfer it via 8x8 to Karianne (advise me if you need training on this). If sh= e is unavailable. Please take a message and slack it to Karianne right away= for immediate call back. Outside of these hours y= ou will remain primary on intake