--94eb2c1c2222c6fea80565d113a9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Everything is sorted out now. Please resubmit the charge and the next invoice whenever you can. I apologize profusely for the mixup. The bank froze our accounts while waiting for US funds to clear - their online system did not alert me to this so I was not able to sort it out until after the charge was processed. I can do an interac transfer for you for the $1683.02 when I am home this evening. Will that work? If so, let me know which email to send it to. Apologies again! It=E2=80=99s tricky managing everything from a distance. Amelia On Thu, Feb 22, 2018 at 1:08 PM Timothy Thomas wrote: > Good afternoon Amelia & Anna, > > I hope you're both doing well. > > We received an update from our electronic funds transfer provider that > your last charge, for invoice 21275 ($1683.02) was refused. It's an odd > error message which I've never seen before. "Funds not cleared" which is > different than NSF. Seems the bank has put a hold on your funds. > > Since there is a 10 day delay to process these transfers, it's likely tha= t > the next invoice 21355 ($1464.78) will also have the same issue, although= I > won't know for sure until next week. > > Have you had any notice from your bank regarding a hold on your account? > Could you look into this for me please. > > Thanks in advance, > Tim > -- > > *Timothy Thomas* > > *Director of Client Care & Development* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest > * > > *Westmount > , > Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *tt@homecareassistance.com * > > > > > > --=20 _______________ ameliawatkins.com +1.646.258.4865 --94eb2c1c2222c6fea80565d113a9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Everything is sorted out now. Please resubmit the charge and the nex= t invoice whenever you can. I apologize profusely for the mixup. The bank f= roze our accounts while waiting for US funds to clear - their online system= did not alert me to this so I was not able to sort it out until after the = charge was processed.=C2=A0 I can do an interac transfer for you for the $1683.02 when I am home th= is evening. Will that work? If so, let me know which email to send it to.= =C2=A0 Apologies again! = It=E2=80=99s tricky managing everything from a distance.=C2=A0 Amelia=C2=A0 = O= n Thu, Feb 22, 2018 at 1:08 PM Timothy Thomas < tt@homecareassistance.com > wrote: Good afternoon Amelia & Anna, I hope you're both doing well.=C2=A0 = We received an update from our electronic funds transfer provider that your= last charge, for invoice 21275 ($1683.02) was refused. It's an odd err= or message which I've never seen before. "Funds not cleared" = which is different than NSF. Seems the bank has put a hold on your funds.= =C2=A0 Since there is a 10 day delay