Re: Mavencare Toronto Phone Flow

From
Cheryl Cartwright <ccartwright@homecareassistance.com>
To
Timothy Thomas <tt@thekey.com>
CC
Isabelle La <ila@thekey.com>, Taneshia Persaud <taneshia.persaud@thekey.com>, Keith Moore <kmoore@homecareassistance.com>
Date
Wed, 15 Jun 2022 14:02:17 -0300
Folder
INBOX
--000000000000c0a7cc05e17f7ce0 Content-Type: text/plain; charset="UTF-8" Hi All, I sent out invitations last night to everyone for a meeting with Isabelle tomorrow around 5:30pm EST. If that time doesn't work please let me know Isabelle. Everyone is set up with 8x8 The meeting is just a quick chat to make sure no one has questions or concerns. Cheryl On Wed, Jun 15, 2022 at 1:35 PM Timothy Thomas wrote: > @Cheryl Cartwright is everyone set > up with 8X8 > > On Tue, Jun 14, 2022 at 11:46 AM Isabelle La wrote: > >> Confirming that all invitations were sent out about an hour ago this >> morning. Let me know if/when your team would be ready to proceed or if you >> need a walkthrough on anything. >> >> On Tue, Jun 14, 2022 at 6:09 AM Timothy Thomas wrote: >> >>> Great. Cheryl please advise us once your team has logged in and is >>> comfortable with the system so we can pick a go live date. Hopefully before >>> the end of the week. >>> >>> Thanks >>> >>> On Mon, Jun 13, 2022 at 9:15 PM Cheryl Cartwright >> ccartwright@homecareassistance.com> wrote: >>> >>>> Thank you so much for the clarification Isabelle. Definitely let's go >>>> ahead and send invitations to the team. It looks pretty straightforward but >>>> we can reach out to you or Taneshia should we have any questions or issues. >>>> >>>> Thanks again for your help, >>>> >>>> Cheryl >>>> >>>> On Mon., Jun. 13, 2022, 8:44 p.m. Isabelle La, wrote: >>>> >>>>> Hi Cheryl, just updating here on this email thread for visibility to >>>>> others. Per our other email thread that we have going, there was a >>>>> misunderstanding with how the login for the 8x8 system worked. So for >>>>> clarity, I am waiting to hear confirmation of if you'd like me to send >>>>> email confirmations to your team members to the 8x8 system. This email >>>>> invitation will give them links in their email to download the 8x8 Work >>>>> app. When they're done downloading it, they will open the app and login. >>>>> Their login email address is their HCA email address and then when prompted >>>>> for a password, instead of entering a password, they will select a button >>>>> that says "Login using Google" and then it will prompt them to login to >>>>> their email account. They will use their HCA Email account and HCA Email >>>>> account password to complete the login process and then they will be in the >>>>> 8x8 app. It looks like Taneisha was able to do this successfully so maybe >>>>> helpful to have her work with the other team members to assist? >>>>> >>>>> Just reach out if you have more questions - feel free to put something >>>>> on my calendar if you would like another meeting about it. >>>>> >>>>> On Mon, Jun 13, 2022 at 3:46 PM Cheryl Cartwright >>>> ccartwright@homecareassistance.com> wrote: >>>>> >>>>>> Hi Isabelle, >>>>>> >>>>>> The last email I have is regarding when we would like the system >>>>>> officially turned on. We were not able to confirm that at the time. We >>>>>> would like it turned on this week some tim