--000000000000ba64d40600ef27d9 Content-Type: text/plain; charset="UTF-8" Hi Laird, I understand there is some frustration around the reconciliation of the cheques you send. We apologize as we dont have many clients on cheques. We dont offer this as payment method throughout Canada, only if there is an exception made. The cheques get deposited once a month. Once they are depositing the team then reconciles into our system for it to be reflected on the outstanding balance. Hence why we say our EFT and Creditcard auto method is the best. Or even etransfer/bank transfer because we can see the transaction in our bank right away. I will let the collections team know to not call you until after 45-60 days of the invoice date. This gives us enough time to reconcile and ensure we got payment for invoices. How does that sound? Or alternatively, what we can do is put you on EFT. We wont put through your transactions until we get an email from you. It would be the same as sending a cheque but without the need of a physical cheque. So ultimately we will wait for your approval before putting through payment. Please let us know what works best for you. Thanks, *Ali Malik* Manager - Financial Operations --000000000000ba64d40600ef27d9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Laird, I understand there is some fr= ustration=C2=A0around the reconciliation=C2=A0of the cheques you send. We a= pologize as we dont have many clients on cheques. We dont=C2=A0offer this a= s payment method throughout Canada, only if there is an exception made. The= cheques get deposited once a month. Once they are depositing the team then= reconciles into our system for it to be reflected on the outstanding balan= ce. Hence why we say our EFT and Creditcard auto method is the best. Or eve= n etransfer/bank transfer because we can see the transaction in our bank ri= ght away.=C2=A0 I will let the collections team kn= ow to not call you until after 45-60 days of the invoice date. This gives u= s enough time to reconcile and ensure we got payment for invoices. How does that sound? Or alternatively, what we can do is p= ut you on EFT. We wont=C2=A0put through your transactions until we get an e= mail from you. It would be the same as sending a cheque but without the nee= d of a physical cheque. So ultimately we will wait for your approval before= putting through payment. Please let us know what = works best for you. Thanks, Ali Malik Manager - Financial Operations=C2=A0 = --000000000000ba64d40600ef27d9--