--000000000000e0516e05f0fd877f Content-Type: text/plain; charset="UTF-8" I'll have to wait to speak to Kathryn and Anna to get the complete picture. I have trained Jessica on the proper way to enter the new hires. One question I have is - they show that they "have not paid for orientation". This data set needs to be corrected as how would they know if we paid or not for orientation as we all have different payroll providers and processing? More to come in 2023! Thanks, Chuck On Thu, Dec 29, 2022 at 7:20 AM Timothy Thomas wrote: > This is for December. If Carolyn is following the process then there's > something wrong in the data. Can you dig into it and try to find out what > exactly is going wrong. Do you have Ambassador office hours she can attend? > > I'd like to understand the process myself. We have an orientation client > in clearcare that they use to track? In addition to a profile tag added? > > I asked Kerry and she hit responded with this > > "Hopefully my other email answers your questions (which it didn't). If > not, we have covered this a few times at the Exec meetings, weekly > announcements, Caregiver Ambassador weekly office hours, and at the RD > meeting. > > > > Also, if you hover over the columns, it shares what the column is tracking > in the comments." > > On Wed, Dec 28, 2022 at 6:01 PM Charles Terlesky cterlesky@homecareassistance.com> wrote: > >> What's the time range in this data set? I spoke with Caroline, and she >> said about 30 had been tagged as the Key Orientation for the past three >> weeks, but on the file attached, it populates as zero? >> >> I can't speak with Anna (Vancouver) and Kathryn (Toronto) until next week >> when they are back from vacation. >> >> Plus, we just had a meeting - in early December where we found out we >> would use "The Key" orientation and move away from the HCA one. >> >> We will get it fixed.. >> >> Chuck >> >> On Wed, Dec 28, 2022 at 8:41 AM Timothy Thomas wrote: >> >>> As we discussed last week. We need to make sure we're getting every new >>> hire through the orientation process and documented. We cant sit at 0% for >>> much longer. Let me know how I can help. >>> >>> ---------- Forwarded message --------- >>> From: >>> Date: Fri, Dec 23, 2022 at 12:32 PM >>> Subject: RE: Caregiver Training Follow-up >>> To: Timothy Thomas >>> Cc: Angie Markwell >>> >>> >>> Hi Tim, >>> >>> >>> >>> Hopefully my other email answers your questions. If not, we have >>> covered this a few times at the Exec meetings, weekly announcements, >>> Caregiver Ambassador weekly office hours, and at the RD meeting. >>> >>> >>> >>> Also, if you hover over the columns, it shares what the column is >>> tracking in the comments. >>> >>> >>> >>> Let me know if you have any questions after reviewing the other email >>> and the report. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> Kerry >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Thursday, December 22, 2022 6:15 AM >>> *To:* kerry.sirkka@thekey.com >>> *Subject:* Re: Car