--0000000000008db3ed05e108a7c2 Content-Type: text/plain; charset="UTF-8" Hi Team, I understand we have gotten a few clients stating they are not receiving invoices on a weekly basis. Both Mavencare and Clearcare system automatically sends these invoices out to clients that have their emails in the system and that are properly setup and tagged to receive these emails on a weekly basis. We need to ensure that in both systems when setting up clients, there is a valid email associated as well as tagged to receive invoices via email. Sometimes what happens also is that there are multiple careleads and only 1 email is associated and receiving invoices. We should ensure that we have correct email tagged to receive these invoices on a weekly basis. If there are any issues with clients still not receiving their invoices after all above is tackled, please let me know. Thank you guys so much, if you have any questions or concerns, please reach out anytime. Warm regards, -- *Ali Malik* Manager - Financial Operations --0000000000008db3ed05e108a7c2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, I understand we have gotten a = few clients stating they are not receiving=C2=A0invoices on a weekly=C2=A0b= asis.=C2=A0 Both Mavencare and Clearcare system au= tomatically sends these invoices out to clients that have their emails in t= he system and that are properly setup and tagged to receive these emails on= a weekly basis.=C2=A0 We need to ensure that in b= oth systems when setting up clients, there is a valid email associated as w= ell as tagged to receive invoices via email.=C2=A0 Sometimes what happens also is that there are multiple careleads and only = 1 email is associated and receiving=C2=A0invoices. We should ensure that we= have correct email tagged to receive these invoices on a weekly basis.=C2= =A0 If there are any issues with clients still not= receiving their invoices after all above is tackled, please let me know. Thank you guys so much, if you have any questions o= r concerns, please reach out anytime. Warm regards= , -- Ali Malik Manager - Financial Operations=C2=A0 --0000000000008db3ed05e108a7c2--