--0000000000005437150600ec3c16 Content-Type: multipart/alternative; boundary="0000000000005437140600ec3c15" --0000000000005437140600ec3c15 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Timothy Thomas We need to cancel care. Where does this communication come from? We gave them up until today. We mentioned if EFT is rejected, we will be cancelling care. @Gerard Draetta This is on the collections sheet. We followed up multiple times, the client is just pushing it off and we get a sense that they don't want to pay. Your team can take it forward from here thank you, On Thu, Jul 20, 2023 at 10:45=E2=80=AFAM Tim Thomas wr= ote: > Hi Sumira, > > Just following up on Padulo. What=E2=80=99s the status? > > His EFT was rejected again this week. > > > > > *Tim Thomas Sr.* > *514: 726 7647* > > tthomas@thekey.com > > > > > > > On Jul 14, 2023, at 2:56 PM, Sumira Suthesan > wrote: > > Thank you, I will let Ricky know > > -Sumira > > On Fri, Jul 14, 2023 at 11:55=E2=80=AFAM Timothy Thomas w= rote: > >> I recommend extending to Wednesday and service is pulled as of Thursday >> July 20th. Final deadline. >> >> On Fri, Jul 14, 2023 at 2:53=E2=80=AFPM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> Are we able to wait a few days? >>> I think it takes a few days for the bank to process the payment. >>> >>> >>> >>> On Fri, Jul 14, 2023 at 11:50=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Are we extending his deadline then? >>>> >>>> On Fri, Jul 14, 2023 at 2:47=E2=80=AFPM Sumira Suthesan >>> sumira.suthesan@thekey.com> wrote: >>>> >>>>> I called Ricky. >>>>> He said he gave the invoices to the bank and they will pay it. >>>>> >>>>> >>>>> >>>>> On Fri, Jul 14, 2023 at 11:13=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Any updates sumira? >>>>>> >>>>>> On Thu, Jul 13, 2023 at 2:49 PM Joey Taylor >>>>>> wrote: >>>>>> >>>>>>> Client came to office and picked up all invoices (paid and not paid= ). >>>>>>> >>>>>>> On Thu, Jul 13, 2023 at 1:38=E2=80=AFPM Sumira Suthesan >>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>> >>>>>>>> Thank you. >>>>>>>> Ricky said he will be there around 2.30-3 pm today. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Sumira >>>>>>>> >>>>>>>> On Thu, Jul 13, 2023 at 10:34=E2=80=AFAM Tim Thomas >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Today before 3:30 or tomorrow between 9 and 3:30 pm. >>>>>>>>> >>>>>>>>> The address is the right one. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *Tim Thomas Sr.* >>>>>>>>> *514: 726 7647* >>>>>>>>> >>>>>>>>> tthomas@thekey.com >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Jul 13, 2023, at 1:29 PM, Sumira Suthesan >>>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>>> >>>>>>>>> Hi Tim, >>>>>>>>> >>>>>>>>> I spoke to Ricky, he said he can pick up the invoices today. >>>>>>>>> What time can he pick it up? >>>>>>>>> >>>>>>>>> Is the address 4464 Saint-Catherine St W, Westmount, Quebec H3Z >>>>>>>>> 1R7 >>>>>>>>> >>>>>>>>> ? >>>>>>>>> >>>>>>>>> Also, he