----==_mimepart_67d9b86b8c81c_1c53fb18ecf607845536ef Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello again, Just touching base here, are you able to please provide = an update on the paperwork correction we are still needing? We audite= d this new Waterloo client and discovered Orlando signed the payment auth= orization form, but Angelo's banking information was provided. The POA we= have on file does not state that Orlando has the authority to give us th= e clients banking information. Are you able to please assist with one of = the below options? 1.) POA paperwork that shows Orlando can legally prov= ided us with the clients banking information - (Financial POA.) 2.) Proo= f showing Orlando is an authorized user on the bank account - (Voided che= ck with both Angelo's and Orlando's name at the top left, account stateme= nt, ect.) 3.) Secure an updated payment authorization form with Angelo's= signature.=C2=A0 ltci@thekey.com Long Term Care Insurance Custome= r Service - (855)-205-8007 Long Term Care Insurance Fax - (813) 693-5625 = Billing@thekey.com 866-226-1702 =C2=A0 =C2=A0 = = On Mon, 10 Mar at 2:20 PM , Alejandro Aponte wrote: = = Hello Timon, = = We audited this new Waterloo client and discovered Orlando signed the pa= yment authorization form, but Angelo's banking information was provided. = The POA we have on file does not state that Orlando has the authority to = give us the clients banking information. Are you able to please assist wi= th one of the below options? = = 1.) POA paperwork that shows Orlando can legally provided us with the cl= ients banking information - (Financial POA.) = = 2.) Proof showing Orlando is an authorized user on the bank account - (V= oided check with both Angelo's and Orlando's name at the top left, accoun= t statement, ect.) = = 3.) Secure an updated payment authorization form with Angelo's signature= .=C2=A0 = = = = = = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 = = Billing@thekey.com 866-226-1702 = =C2=A0 = = =C2=A0 ----==_mimepart_67d9b86b8c81c_1c53fb18ecf607845536ef Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello again, Just touching base here, are you able to please provide = an update on the paperwork correction we are still needing? We audited this new Waterloo client and discovered Orlan= do signed the payment authorization form, but Angelo's banking informatio= n was provided. The POA we have on file does not state that Orlando has t= he authority to give us the clients banking information. Are you able to = please assist with one of the below options? 1.) POA paperwork tha= t shows Orlando can legally provided us with the clients banking informat= ion - (Financial POA.) 2.) Proof showing Orlando is an authorized = user on the bank account - (Voided check with both Angelo's and Orlando's= name at the top left, account statement, ect.)