--000000000000cac36a0619ae0391 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Please find the trail emails below- Communication with Dennis. *Best regards* *Pauli Shah* *Client Success Manager* *Direct: 289-412-1441* *Office: 905-337-1200* TheKey.ca [image: TheKey] ---------- Forwarded message --------- From: Dennis DR Date: Tue, Jul 11, 2023 at 6:45=E2=80=AFAM Subject: Re: details To: Poulami Shah this all should have been discussed prior not now as I would not have agreed to it and would have simply waited for my girl to be on her summer holidays and she would had simply gone with us instead. what you had initially told me on the phone was she would get paid when needed which made since 3 times a day and that I agreed with. Dennis On Mon, Jul 10, 2023 at 8:47=E2=80=AFPM Poulami Shah wrote: > Hi Dennis, > > The schedule was put in for 24 hrs and the caregiver is also paid for > 24hrs as she was traveling with the client. > I mentioned to you that you will be charged at $40. > When we have a set work schedule for the caregiver then its easier on > scheduling point of view, but unfortunately we didn't have that and it wa= s > extended for a week so Gisele was paid for the entire week. > This was a special case as the caregiver was traveling and it would be > hard to find a caregiver to travel if she isn't paid for the entire time. > > Best regards, > Pauli > > > On Mon., Jul. 10, 2023, 15:31 Dennis DR, wrote: > >> lol at any point no buddy from the company thought they should run this >> by me since that's what should had been done. >> >> On Mon, Jul 10, 2023 at 8:25=E2=80=AFPM Poulami Shah >> wrote: >> >>> Hi Dennis, >>> >>> The shifts were assigned for round the clock support and she got paid >>> for round the clock, as there was no set schedule at the time when we >>> assigned her and then care was extended for a week with no set work hou= rs, >>> so she was paid for the entire assignment on an hourly basis. >>> I hope this helps. >>> *Best regards* >>> *Pauli Shah* >>> *Client Success Manager* >>> *Direct: 289-412-1441* >>> *Office: 905-337-1200* >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> On Mon, Jul 10, 2023 at 3:17=E2=80=AFPM Dennis DR >>> wrote: >>> >>>> Hi Poulami, >>>> >>>> I remember you telling me she'd get paid for when she is needed, not >>>> around the clock and now you are saying she was? >>>> Please clarify and yes that number is a Canadian number and we are no >>>> longer living in Canada which was the purpose of the trip. >>>> >>>> Dennis >>>> >>>> On Mon, Jul 10, 2023 at 8:11=E2=80=AFPM Poulami Shah >>>> wrote: >>>> >>>>> Hi Dennis, >>>>> >>>>> Hope you are doing well. I tried calling you a number of times, but i= t >>>>> said the number is out of service. >>>>> I had communicated that you will be charged@$40 per hour for Gisele's >>>>> services and please find the email in the trail below. >>>>> As she traveled with your mum, she was paid for the entire period >>>>>