--00000000000029f67a05efd1692b Content-Type: multipart/alternative; boundary="00000000000029f67805efd1692a" --00000000000029f67805efd1692a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Timothy I'm attempting to assist Cassie Wat and the Activate Consulting team get in touch with you to schedule an interview with you to better understand the Medallia process and data. Can you refer to the email chain below and respond to Cassie with your availability? Thank you Megan ---------- Forwarded message --------- From: Cassandra Wat Date: Wed, Dec 14, 2022 at 12:44 PM Subject: Re: Activate/TheKey Interview Request To: Cigdem Binal , tt@thekey.com Cc: mlong@thekey.com , Samuel Studnia =EF=BB=BFHi Timothy, It=E2=80=99s a pleasure to connect. Could you please share a few 30-minute time windows that work well on your end? Or is there someone I could work with to coordinate further? Thank you, Cassie --=20 Cassie Wat Executive Assistant Activate Consulting 11 Madison Square North New York, NY 10010 Direct: 516-884-6212 www.activate.com [image: Logo, company name Description automatically generated] *From: *Cigdem Binal *Date: *Wednesday, December 14, 2022 at 3:01 PM *To: *tt@thekey.com *Cc: *mlong@thekey.com , Samuel Studnia , Cassandra Wat *Subject: *Activate/TheKey Interview Request Hi Timothy, We hope that this email finds you well. We, Activate Consulting, have recently kicked off an engagement with TheKey primarily focusing on the prioritization of the drivers of service and financial/operational gaps and underperformance that need to be addressed across the client journey (beginning with the three areas prioritized by Tad and the team). During our conversation with Ken Citron, he suggested that we talk to you especially to better understand the Medallia process and data. We would appreciate it if we could find time together next week to go through the processes and some questions we have on the data that has already been provided. I am adding Cassie to the loop on the Activate side to help align calendars. Thank you so much for your time in advance and we look forward to working with you on this important engagement for TheKey! Best, =C3=87igdem Binal (she/her) Principal Activate Consulting 11 Madison Square North New York, NY 10010 Cell: 917.803.7725 www.activate.com [image: signature_921949828] --=20 Megan Long Executive Assistant, TheKey mlong@TheKey.com (619) 782-2447 [image: TheKey] --00000000000029f67805efd1692a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Timothy I'm attempting to assist Cassie Wat and the= Activate Consulting team get in touch with you to schedule an interview wi= th you to=C2=A0 better understa= nd the Medallia process and data.=C2=A0 Can you refer to the email chain be= low and respond to Cassie with your availability?=C2=A0 Thank you=C2=A0 = Megan ---------- Forwarded message --------- From: Cassandra Wat < cass