--0000000000007ffcca06181de742 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Louise, For some reason, I missed your last email about the maps section (Tim forwarded it to me though). Just to make sure - search partners was turned off for all of our campaigns on Wednesday, correct? I'm ok with not being on the maps section as people calling from there are likely caregivers and clients anyways. Thank you, On Wed, May 8, 2024 at 10:09=E2=80=AFAM Alexa Graziani wrote: > Update - Just spoke to Reyna and she agrees with this analysis and next > steps. > > On Wed, May 8, 2024 at 8:43=E2=80=AFAM Alexa Graziani > wrote: > >> Hi Louise, >> >> Tim let me know that more caregivers are coming through via the search >> term "home care assistance". I reviewed Callrail again and they are comi= ng >> through our BR Max Clicks campaign. I also that they all come from the >> referrer https://support.google.com/adsense/answer/14201307?hl=3Den, whi= ch >> I believe means it was served outside of the Google Search ads. >> >> Do we have Search Partners turned on for our settings? If so, let's >> remove that and restrict ads just to Google Search. This seems to be a >> partner site and we can't exclude specific ones. I searched for this sit= e >> online and found this Reddit article >> of >> others who have had similar issues and the recommendation was also to tu= rn >> off search partners. >> >> I've added Carmina, who I work with from Google, directly to this chain. >> Carmina - does this seem like a Search Partners website to you? >> >> Reyna - is this something you've come across with Search Partners? >> >> Thanks, >> >> On Tue, May 7, 2024 at 12:56=E2=80=AFPM Alexa Graziani >> wrote: >> >>> I confirmed with IT and legal and we will have weblogs by the end of th= e >>> week (or an update on timing if it proves to be more difficult). Howeve= r, >>> our weblogs don't differentiate between sources. I'm not sure if that w= ill >>> help but it will at least complete the ask so hopefully that will allow >>> them to move forward. >>> >>> On Tue, May 7, 2024 at 11:53=E2=80=AFAM Alexa Graziani >>> wrote: >>> >>>> I'll reach out to Phil to see about the logs and my Google rep to see >>>> if this is the type of response she expected. >>>> >>>> The link the support person sent has this section at the end: >>>> >>>> "Reporting invalid traffic >>>> >>>> There are many common reasons for increased traffic that don't involve >>>> invalid interactions. However, if you suspect that your account is ind= eed >>>> affected by invalid interaction activity, we'll investigate your accou= nt. >>>> >>>> Our team of specialists use a variety of different signals including >>>> click and impression information to identify sources of invalid activi= ty. >>>> Because of the large number of data points we look at, an investigatio= n >>>> into your account may take several business days to complete. When you >>>> request an investigation, please share as