--Apple-Mail-0AA4C5E3-5E91-40D8-A383-3BCB7C8C1D72 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you Taylor and Beth. I was in the field with Amanda. Apologies for my l= ate reply.=20 Best regards, Matt =20 Matt Vijayan Director of Sales, Canada Please note my email has changed: mvijayan@TheKey.com (905) 592-0085 TheKey.com > On Oct 17, 2022, at 3:18 PM, Elizabeth Sparrow w= rote: >=20 > =EF=BB=BF > Thank you Taylor=20 >=20 > Have a great rest of your day! >=20 >> On Mon, Oct 17, 2022 at 2:38 PM Taylor Cleland wrot= e: >> Thank you Beth! The referral account for Penny Battler has been updated t= o The Village of Winston Park >>=20 >>=20 >> Taylor Cleland | Client Solution Manager >>=20 >> Home Care Assistance=20 >> 70 Richmond St. E | Toronto, ON M5C 1N8 >> Phone: 416- 488- 8777 ext. 1 >> tcleland@thekey.com >> www.torontohomecareassistance.ca=20 >>=20 >>=20 >>=20 >>> On Mon, Oct 17, 2022 at 1:59 PM Elizabeth Sparrow wrote: >>> Hi Taylor, >>>=20 >>> The Referral Account is "The Village of Winston Park." =20 >>>=20 >>> Most of the Schlegel Referral accounts also have a "LTC" Referral Accoun= t as well. (Matt can correct me, when I searched in SF "The Village of Wins= ton Park-LTC" is a Client Account not a referral.)=20 >>>=20 >>> For now, assign the Referral Account listed above. >>>=20 >>> Thanks, >>> Beth >>>=20 >>>=20 >>>> On Mon, Oct 17, 2022 at 11:20 AM Taylor Cleland w= rote: >>>> Good Morning Matt,=20 >>>>=20 >>>> Penny Battler is at Village of Winston Park LTC Eby neighbourhood. Is "= the Village of Winston Park" the correct referral source? I didn't see a spe= cific Eby neighbourhood referral source, or should I create a new referral a= ccount for that specifically? >>>>=20 >>>>=20 >>>> Thank you, >>>>=20 >>>> Taylor Cleland | Client Solution Manager >>>>=20 >>>> Home Care Assistance=20 >>>> 70 Richmond St. E | Toronto, ON M5C 1N8 >>>> Phone: 416- 488- 8777 ext. 1 >>>> tcleland@thekey.com >>>> www.torontohomecareassistance.ca=20 >>>>=20 >>>>=20 >>>>=20 >>>>> On Mon, Oct 17, 2022 at 8:47 AM Matt Vijayan wro= te: >>>>> Good morning Taylor, >>>>>=20 >>>>> There are three different types of Schlegel Villages property in Water= loo. Please select a specific account from the referral list or ask specific= ally the caller which location have they called in from. For example, the be= low client could have been from the following communities: >>>>>=20 >>>>> The Village of University Gates LTC >>>>> The Village of University Gates Retirement residences (Emmas, Williams= burg, Elisa Craig etc) >>>>> Pinehave LTC=20 >>>>>=20 >>>>> Please update. >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>> Best regards, >>>>>=20 >>>>> Matt >>>>> =20 >>>>> Matt Vijayan, B.Sc., MBA, CCPE >>>>> Director of Sales, Canada >>>>> Please note my email has changed: >>>>> mvijayan@TheKey.com >>>>>=20 >>>>> TheKey.com >>>>>=20 >>>=20 >>>=20 >>> --=20 >>> Beth Sparrow >>> Home Care Liaison / Business Development >>> Please note m