This is a multipart message in MIME format. ------=_NextPart_000_0096_01D2669D.14563BA0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0097_01D2669D.14563BA0" ------=_NextPart_001_0097_01D2669D.14563BA0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable All updated. signature_extra_small Sandra Daoust Directrice des opérations/Operations Manager Home Care Assistance (Montréal) Inc. 4464 Ste. Catherine Ouest Westmount, Québec H3Z 1R7 Tel: 514 907 5065 - Fax: 514 907 5067 Sdaoust@homecareassistance.com = www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal From: Timothy Thomas [mailto:tt@homecareassistance.com] Sent: January-03-17 9:02 AM To: Sandra Daoust Subject: Fwd: Your Satisfaction Management Interviews begin on January = 8th FYI ---------- Forwarded message ---------- From: VANTAGE System Date: Tue, Jan 3, 2017 at 6:42 AM Subject: Your Satisfaction Management Interviews begin on January 8th To: tt@homecareassistance.com Dear Tim, This is a friendly reminder that we will begin conducting monthly = satisfaction interviews for Home Care Assistance - Quebec, approximately = five days from the date of this email. Actions to take 1. Our records show that you currently have 8 correction(s) to be made = in your VANTAGE account. Please login = and resolve these corrections as = soon as possible. 2. Please update the client and caregiver files in your scheduling = software or in your Home Care Pulse VANTAGE account. This includes new = clients and caregivers who have not yet been added to the system, = milestone dates (client discharges, employee terminations, etc.) and any = responsible party changes. To update your clients and caregivers within = VANTAGE, please login . 3. If it has been more than six months since you last sent inform = letters to your clients and/or caregivers, you can access these inform = letter templates from the Quick Links Panel on your VANTAGE Dashboard = . Home Care Pulse Integrated Scheduling Software Users If you are currently integrated with a Home Care Pulse preferred = software vendor, you will still need to log into your Home Care Pulse = dashboard to update the corrections needed. These include 'wrong number' = and 'change responsible party' notifications that have been posted to = your VANTAGE dashboard. Once these issues have been updated in your = scheduling software, please select 'resolved' to return the client = and/or caregiver to the active calling queue. By providing updated information, we can conduct the most relevant and = helpful interviews for your home care business. Please let us know if = you have any questions, suggestions or concerns! We're here to help! Best Regards, The Home Care Pulse Team Home Care Pulse, LLC - Empowering Excellence in Home Care (877) 307-8573 customersupport@homecarepulse.com www.homecarepulse.com -- T