Re: Vaughan Barb

From
Ali Malik <ali.malik@thekey.com>
To
Sumira Suthesan <sumira.suthesan@thekey.com>, Dev Vaughan <devvaughan@hotmail.com>
Date
Tue, 25 Apr 2023 14:30:59 -0400
Folder
INBOX
--000000000000ebd4f205fa2d5321 Content-Type: multipart/alternative; boundary="000000000000ebd4f105fa2d5320" --000000000000ebd4f105fa2d5320 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Dev, How do you want to proceed? The balance will be over 19k if we do decide to refund. We need to solve this as soon as possible Dev, I want to work with you and get this paid off right away and not charge late fees/interest or service suspension. Ive talked to management and have let them know that Dev will clear this balance off no later than next week (before April 30th invoice comes out) . They are in agreement that we will not take action until then. thank you, On Tue, Apr 25, 2023 at 2:27=E2=80=AFPM Sumira Suthesan wrote: > Hi Ali, > > This is the customer, Vaughan Barb that was charged through CAFT. > The amount is for $2,477.48 > > [image: image.png] > > [image: image.png] > > According to the CAFT report it should have went through, the bank log > isn't updated for all payments. > > I will ask Daniel to update the log. > > Thanks, > Sumira > --=20 *Ali Malik* Manager - Financial Operations --000000000000ebd4f105fa2d5320 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Dev, How do you want to proceed? Th= e balance will be over 19k if we do decide to refund. We need to solve this= as soon as possible=C2=A0Dev, I want to work with you and get this paid of= f right away and not charge late fees/interest or service suspension. Ive t= alked to management and have let them know that Dev will clear this balance= off no later than next week (before April 30th invoice comes out) . They a= re in agreement that we will not take action until then. thank you, On Tue, Apr 25, 2023 at 2:27=E2=80=AFPM Sumira Suthe= san &lt; sumira.suthesan@theke= y.com &gt; wrote: Hi Ali, This is the customer, Vaug= han Barb that was charged through CAFT. The amount is for=C2=A0 $2,477.48 According to the CAFT re= port it should have went through, the bank log isn&#39;t updated for all pa= yments. I will ask Daniel to update the log. = Thanks, Sumira -- Ali Malik Manager - Financial Operations=C2=A0 --000000000000ebd4f105fa2d5320-- --000000000000ebd4f205fa2d5321 Content-Type: image/png; name="image.png" Content-Disposition: inline; filename="image.png" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: ii_lgwl76xe0 iVBORw0KGgoAAAANSUhEUgAAByIAAAA6CAYAAAD8+Z63AAAgAElEQVR4nO3df1xU953v8deufUDr LtbHAuYulCjVzXhJnagwNTJJqsQtmGwgP3BiIpqKJCo2SJJVYwJuKppEbSLSiiYBkiAkimx07E2E ew14kww2wasRqw8nix22hMmNSGuktcvc+Jj7B6AwDD8GB9Hk/Xw8fDzknO85851zznzP95zP98ff uN1uNyIiIiIiIiIiIuKhBWtGPDlkU5mXRPBwZ0dERETkOvM3CkSKiIiIiIiIiIiIiIiIiL/97XBn QERERERERERERERERES+eRSIFBERERERERERERERERG/UyBSRERERERERERERERERPxOgUgRERER ERERERERERER8TsFIkVERERERERERERERETE7xSIFBERERERERERERERERG/UyBSRERERERERERE RERERPxOgUgRERERERERERERERER8TsFIkVERERERERERERERETE7xSIFBERERERERERERERERG/ UyBSRERERERERERERERERPxOgUgRERERERERERERERER8TsFI