--000000000000b45ea906213b4685 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It is against company policy to setup generic email addresses for people to share, it is a security issue. Generally we provide contractors email addresses that are unique to them and then we could have a group shared email address. We would need an MSA with the vendor before we start providing corporate email addresses. I would be interested on how they normally communicate with their customers. Is there technical contact we can talk to? Thanks , Terrence On Tue, Sep 3, 2024 at 2:23=E2=80=AFPM Timothy Thomas wrote= : > Hi Mike, > > We have signed an agreement to pilot a new service with Lifeguard, > offering our clients in-home monitoring services. I=E2=80=99ve attached a= brochure > with more details about the program. > > To ensure seamless communication, I=E2=80=99d like the Lifeguard team to = have the > ability to interact with our clients via a dedicated email address, such = as > lifeguard@thekey.com. > > Please let me know if there=E2=80=99s anything else you need from my end = to set > this up. > > On Tue, Sep 3, 2024 at 1:30=E2=80=AFPM Mike Conner = wrote: > >> Hi Timothy, >> >> Can you provide some additional details on this request. Has this compan= y >> been setup as a contractor in Workday? What's the purpose of this accoun= t? >> Why do they need an email address with us? Any additional details that y= ou >> feel are relevant. >> >> >> Thanks, >> Mike >> >> >> On Tue, 3 Sep at 1:06 PM , Timothy Thomas wrote: >> Good afternoon, >> >> We never hear back on this request. I need to set up the following email >> account lifeguard@thekey.com >> >> Thanks >> Tim >> >> On Mon, Aug 12, 2024 at 2:23=E2=80=AFPM Chad Everitt >> wrote: >> >>> Hello, >>> >>> Could you please assist us in establishing an email account for a >>> partnering contract company in Canada, known as Lifeguard? >>> >>> >>> *Chad Everitt* >>> President- East Division & Canada >>> Mobile: 202.262.8318 >>> [image: TheKey] >>> >>> >>> ---------- Forwarded message --------- >>> From: Timothy Thomas >>> Date: Mon, Aug 12, 2024 at 1:42=E2=80=AFPM >>> Subject: Lifeguard >>> To: Chad Everitt >>> >>> >>> Hi Chad, >>> >>> I'd like to give the lifeguard team access to our corporate email so >>> that they may communicate directly with any pre-care clients. This will >>> allow them to appear as TheKey. >>> >>> Could you help with approval? >>> >>> Thanks! >>> >>> -- >>> >>> *Tim Thomas* >>> Head of Canada Division | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> 944604:611100 >> > --000000000000b45ea906213b4685 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It is against company policy to setup gen= eric email addresses for people to share, it is a security issue. Gener= ally=C2=A0we provide contractors email addresses that are unique to them an= d then we could have a group shared email=C2=A0address. We would need an