--000000000000b4053d061d73cc49 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The notification by VCH was sent on July 03 @ 11:51 am - there is a 24 hr notice for the shift to be NSI - I will have to ask Sharon but we usually get our direction to bill from her. Thanks On Wed, Jul 17, 2024 at 6:57=E2=80=AFAM Timothy Thomas wrot= e: > adding @Sharon Speirs . > > On Wed, Jul 17, 2024 at 9:55=E2=80=AFAM Lito Delapena wrote: > >> Good Morning Vanja and Doris, >> >> Our invoicing team received the message below from VCH contact Nasrin >> regarding cancellation to a 7/4/2024 shift for client Elsbeth Helfrich C= G >> Beatrice Ampong 2PM-9PM. I checked clear care and noticed that although >> they called in to cancel a note on the shift advises to Bill due to late >> notice. Was Nasrin made aware of this policy by chance? >> >> Hi Stephanie, >> Your agency has been informed on July 03 morning to cancel July 04 for >> Below client ,as a result, the billing for July 04 afternoon (2-9 pm) i= s >> not payable by our AP. Please send us the revised invoice for payment >> processing. >> Thanks, >> Nasrin >> >> >> *Elsbeth Helfrich #1086902* >> >> >> >> Lito Delapena >> Manager Customer Contact & Collections Center >> >> >> On Thu, 11 Jul at 3:05 PM , Billing wrote: >> Hello, >> >> Please find invoices for July 1 - 7, 2024 attached. >> >> Please let us know if you have any questions. >> >> Thank you, >> Stephanie >> >> >> 865403:611100 >> > > > -- > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --=20 *Doris T. Lou* *Caregiver Manager* 1861 Marine Drive West Vancouver, BC V7V 1J7 Tel: 778-279-3634/778-403-6146 Fax: 778-279-3635 Email: dlou@thekey.com [image: TheKey] --000000000000b4053d061d73cc49 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The notification by VCH= was sent on July 03 @ 11:51 am - there is a 24 hr notice for the shift to = be NSI - I will have to ask Sharon but we usually get our direction to bill= from her. Thanks On= Wed, Jul 17, 2024 at 6:57=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: adding=C2=A0 @Sharon Speirs .=C2=A0 On Wed, Jul 17, 2= 024 at 9:55=E2=80=AFAM Lito Delapena < billing@thekey.com > wrote: Good Morning Vanja and Doris, Our invoicing team received the message below from VCH contact Nasrin r= egarding cancellation to a 7/4/2024 shift for client Elsbeth Helfrich CG Be= atrice Ampong 2PM-9PM. I checked clear care and noticed that although they = called in to cancel a note on the shift advises to Bill due to late notice.= Was Nasrin made aware of this policy by chance?=C2=A0 Hi Stephanie, <div style=3D"word-break:break-word;color:rgb(24,50,71);font-family:-apple-= system,BlinkMacSystemFont,"Segoe UI",