--000000000000d7873205fbfbadac Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Wendy, Thank you for your email. My name is Taylor, I am a Client Solution Manager at The Key. In this email I have copied our National Director of Client Services, Cheryl and Client Success Manager, Allison. Unfortunately, as of last Friday, Beth is no longer with TheKey. This is in no way a reflection of her performance and her incredible work. I am happy to be a point of contact for you as is Allison and Cheryl. Regarding Betty A, we will make the above adjustments to the one on one care schedule with services ending as of June 2nd. If they're any changes and you require the one on one support for Betty to extend past June 2nd please don't hesitate to reach out. We hope you have a wonderful day. Best Regards, Taylor Cleland *Client Solution Manager* 416-488-8777 ext 1 TheKey.ca [image: TheKey] On Thu, May 18, 2023 at 12:16=E2=80=AFPM Wendy Miller wrote: > Hi I would like to start decreasing 1:1 for Betty A to 12-8 from May > 22-May 28. May 28- June 1 1400-1800 and discontinue June 2 unless she > does not do well. > > > > Thanks for your ongoing support. > > > > Wendy > --000000000000d7873205fbfbadac Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Wendy, Thank you for your email. My = name is Taylor, I am a Client Solution Manager at The Key. In this email I = have copied our National Director of Client Services, Cheryl and Client Suc= cess Manager, Allison. Unfortunately, as of last Friday, Beth is no longer = with TheKey. This is in no way a reflection of her performance and her incr= edible work. I am happy to be a point of contact for you as is Allison and = Cheryl.=C2=A0 Regarding Betty A, we will make the = above adjustments to the one on one care schedule with services ending as o= f June 2nd. If they're any changes and you require the one on one suppo= rt for Betty to extend past June 2nd please don't hesitate to reach out= .=C2=A0 We hope you have a wonderful day.=C2=A0 Best Regards, Taylor Cleland Client Solution Manager 416-488-8777 ext 1 T= heKey.ca =C2=A0=C2=A0 = On Thu, May 18, 2023 at 12:16=E2=80= =AFPM Wendy Miller < wendy.miller@schlegelvillages.com > wrote: <blockquote class=3D"gmail_quot