--000000000000a6c5e705f89b184c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, they are saying they didn=E2=80=99t get this. Would you kindly let me = know what email it was sent to? On Tue, Apr 4, 2023 at 7:47 AM Timothy Thomas wrote: > I verified and this was sent via Pandadoc on the 16th. It was titled > "TheKey Service Update". They did not view the document. > > I have attached the PDF version for your reference. If they push back the= n > we can extend the effective date to Monday 4/10 > > > On Mon, Apr 3, 2023 at 6:13=E2=80=AFPM Shawntel Sousa = wrote: > >> Hi, >> >> Who might be dealing with these questions. >> >> It seem as though a lot of clients did not get their increase letters. >> >> ---------- Forwarded message --------- >> From: Ian Schueck >> Date: Mon, Apr 3, 2023 at 3:55 PM >> Subject: Re: Joyce Schueck Birthday April 7th >> To: Shawntel Sousa >> CC: Julie Schueck >> >> >> Shawntel, >> >> I believe that a mistake was made on the latest invoice $429. Vs $390 a >> day. We were not made aware of or did we approve of such an increase. >> >> Ian >> -- >> >> Warm regards, >>>> Shawntel Sousa, LPN >>>> Lead Client Care Manager >>>> Home Care Assistance/The Key >>>> >>>> Calgary Office number: (403) 301-3777 >>>> Winnipeg Office Number: (204) 489-6000 >>>> Mobile number: (403) 305-6588 >>>> >>>> Sent from my iPhone >>>> >>> -- >> Warm regards, >> Shawntel Sousa, LPN >> Lead Client Care Manager >> Home Care Assistance/The Key >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> Sent from my iPhone >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Warm regards, Shawntel Sousa, LPN Lead Client Care Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 Sent from my iPhone --000000000000a6c5e705f89b184c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, they are saying they didn=E2=80=99t get this. Would = you kindly let me know what email it was sent to?=C2=A0 On Tue, Apr 4, = 2023 at 7:47 AM Timothy Thomas < tt@thek= ey.com > wrote: I verified= and this was sent via Pandadoc on the 16th. It was titled "TheKey Ser= vice Update". They did not view the document.=C2=A0 I have attached the PDF version for your reference. If they push back then= we can extend the effective date to Monday 4/10 On Mon, Apr 3, 2023 at 6:13=E2=80=AFPM Shawntel Sousa < ssousa@thekey.com > wrote:= Hi, Who might be dealing with these questions.=C2=A0 It seem as though a lot o= f clients did not get their increase letters.=C2=A0 ---------- Forwarde= d message --------- From: Ian Schueck < ian01@shaw.ca > Date: Mon, Apr 3, 202= 3 at 3:55 PM Subject: Re: Joyce Schueck Birthday April 7th To: Shawn