--000000000000fbb1740631b929f0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim, I also have SF checking to see if there is some sort of glitch that is causing this. Just want to close all loops before accusing the staff : ) Chris On Tue, Apr 1, 2025 at 5:48=E2=80=AFAM Timothy Thomas wrote= : > Hi Chris, > > Yes, I couldn't agree more. That was one of my concerns. We'll talk it > over with the GMs today. > > Thanks for looking into it! > Tim > > On Mon, Mar 31, 2025 at 7:15=E2=80=AFPM Christopher Reese christopher.reese@thekey.com> wrote: > >> Hey Tim, >> >> Something to discuss in our meeting tomorrow morning. Phil pulled and >> listened to 30 Canadian calls which should have had SF records indicatin= g a >> lead but did not. Two belonged to Cheryl (Cristal will coach) and two >> belonged to the field. I think we need to put out a reminder to staff t= o >> open a lead whenever they take an Intake call. Thoughts? >> >> Chris >> >> >> ---------- Forwarded message --------- >> From: Phil Chanda >> Date: Mon, Mar 31, 2025 at 2:49=E2=80=AFPM >> Subject: canada calls >> To: Christopher Reese >> >> >> 4 out of 30 >> >> >> -- >> >> Christopher Reese >> >> Director of Inside Sales | TheKey >> >> Mobile: 602.402.2255 >> >> >> >> --=20 Christopher Reese Director of Inside Sales | TheKey Mobile: 602.402.2255 --000000000000fbb1740631b929f0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim,=C2=A0 I also have SF checki= ng to see if there is some sort of glitch that is causing this.=C2=A0 Just = want to close all loops before accusing the staff=C2=A0 : ) Chris On Tue, Apr 1, 20= 25 at 5:48=E2=80=AFAM Timothy Thomas < t= t@thekey.com > wrote: Hi Chris, Yes, I couldn'= ;t agree more. That was one of my concerns. We'll talk it over with the= GMs today. Thanks for looking into it! = Tim On Mon, Mar 31, 2025 at 7:15=E2=80=AFPM Christopher Reese < christopher.r= eese@thekey.com > wrote: Hey Tim, Something to di= scuss in our meeting tomorrow=C2=A0morning.=C2=A0 Phil pulled and listened = to 30 Canadian calls which should have had SF records indicating a lead but= did not.=C2=A0 Two belonged to Cheryl (Cristal will coach) and two belonge= d to the field.=C2=A0 I think we need to put out a reminder to staff to ope= n a lead whenever they take an Intake call.=C2=A0 Thoughts? Chris ---------- Forwarded message --------- From: Phil Chanda < p= hil.chanda@thekey.com > Date: Mon, Mar 31, 2025 at 2:49=E2= =80=AFPM Subject: canada calls To: Christopher Reese < christopher.reese@the= key.com > 4 out of 30 -- Christopher Reese Director of Inside Sales | TheK= ey <span style=3D"font-