--001a113f6202acfcae05456171ca Content-Type: multipart/alternative; boundary=001a113f6202acfcaa05456171c9 --001a113f6202acfcaa05456171c9 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you all for a great turn out and a great call today. As a recap, we discussed: Competing against non-medical home care providers who have and RN on staff. Some great discussion about partnering with medical companies, independent RNs or having an RN staff per diem. Susie from Albuquerque was kind enough to offer to share her verbiage for addressing this in an intake follow up letter. As soon as I receive that from her, I will share with the group. Creative structures for weekend on-call. Talked about on-call and answering services and the best way to have maximum converge with minimum burnout. Also touched on owners participation in the on-call rotation ACA =E2=80=93 Revenue threshold when the employer mandate becomes a factor Our next call will be Thursday, February 9th at 9:30am PST Announcements *January Cohort Announcements* [image: Inline image 1] *Regional Meeting* Our 2017 Regional Meeting will take place at the Westin O=E2=80=99Hare in C= hicago on Friday, April 7th. All franchisees (open to owners and general managers) will be meeting at the same hotel this year. We will host a cash bar and set-up dining options on Thursday evening. Friday will be two all-day seminars. The first seminar will focus on franchisees in Stages 4 and 5 and is titled*: Leadership and Expansion: Moving Beyond the Norm*. The second seminar is for franchisees in Stages 1, 2 and 3 and is titled: *Building a Successful Business and Financial Plan*. We have secured rooms at the Westin for only $169.00 per night, so please click here to book your discounted room. *Operations* - The HCAF support team will start off the year with our Annual Retreat, as we map out our work plan and goals for 2017. Barbara will be hosting = a company-wide webinar on *January 26th at 11am PST* to share the team=E2= =80=99s goals and strategies with the network. Please register here to join this *owner=E2=80=99s only webinar*. We are excited to share our vision = and strategy for next year. - Webinar/Conference Call Schedules =E2=80=93 As many of you have seen a= lready we are changing up our call schedule this year to ensure you are getting exactly what you want from them. The monthly focus calls will now be he= ld on a quarterly basis. There will be monthly calls held to discuss a variety of topics each month so you can attend those calls that are most impactful to you and your business. To see the 2017 Webinar/Training Conference call schedule click here . To see the 2017 Cohort Call schedule click here . *Client Care* - Jennifer Williams, Director of Business Development, will be hosting a 2-day Care Management Course at the Dallas Westin Hotel on June 14th and 15th. Jennifer has a Masters in Gerontology and worked as a Geriatric Care Manager for over 10 years. Je