Re: Confirmation of Reserve Balance on Your Account

From
Kate Goodrich <kate.goodrich@thekey.com>
To
Kartik Sheth <kartik.sheth@thekey.com>, Timothy Thomas <tt@thekey.com>
CC
Treasury Team <treasury@thekey.com>
Date
Tue, 18 Jun 2024 09:52:47 -0400
Folder
INBOX
--00000000000040ca74061b2a6658 Content-Type: multipart/alternative; boundary="00000000000040ca73061b2a6657" --00000000000040ca73061b2a6657 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Timothy Thomas can you please confirm if the below referenced Accept/Pay Global fee of $2.7k CAD for payment processing on the Franchise business is authorized? ---------- Forwarded message --------- From: Kartik Sheth Date: Mon, Jun 17, 2024 at 5:50=E2=80=AFPM Subject: Fwd: Confirmation of Reserve Balance on Your Account To: Hello Treasury team Accept/Pay Global is third payment payment processor company for the Canada Franchise royalty fees As per their below e-mail, total $2,699.95 CAD was withdrawn from our account Is this is is something authorized by TheKey and if yes, then let me know and I will confirm with Accept/Pay Global Let me know if you have any questions Thank you ---------- Forwarded message --------- From: Ivy Chao Date: Mon, Jun 17, 2024 at 12:01=E2=80=AFPM Subject: Re: Confirmation of Reserve Balance on Your Account To: Kartik Sheth Cc: finance@acceptpayglobal.com Hi Kartik, Please see the attached settlement report that was initially sent to you July 16th 2010: Home Care Assistance_196_1107 AM.xls The total amount of $2,699.95 would have been what was withdrawn from your account. Regards, Ivy Chao | Accept/Pay Global Account Manager +1.800.424.8551 *EFT Canada* *is now* Accept/Pay Global [image: A green letter a with black background Description automatically generated] *For your protection, **do not send** confidential or personal information (e.g. your date of birth, account numbers, etc.) via email.* *If your request is urgent or requires disclosure of confidential or personal information, please call us at **1-800-424-8551**.* ------------------------------ *From:* Kartik Sheth *Sent:* Monday, June 17, 2024 1:15 PM *To:* Ivy Chao *Cc:* finance@acceptpayglobal.com *Subject:* Re: Confirmation of Reserve Balance on Your Account Hi Ivy Is there any report I can run from Accept/Pay Global to verify details with our records? Thank you - On Mon, Jun 17, 2024 at 10:01=E2=80=AFAM Ivy Chao wrote: Hello Kartik, Did you have a chance to review your records and confirm the following email regarding the reserves for your account. If you can send a response at your earliest convenience, it would be greatly appreciated, as this matter is quite urgent. Many Thanks, Ivy Chao | Accept/Pay Global Account Manager +1.800.424.8551 *EFT Canada* *is now* Accept/Pay Global [image: A green letter a with black background Description automatically generated] *For your protection, **do not send** confidential or personal information (e.g. your date of birth, account numbers, etc.) via email.* *If your request is urgent or requires disclosure of confidential or personal information, please call us at **1-800-424-8551**.* ------------------------------ *From:* Ivy Chao *Sent:* Friday, June 14, 2024 10:53 AM *To:* kartik.sheth@theke