Statement reminder

Hi Tim and John, Just a reminder that we need the statement for Penny Casey. A charge = went through on November 5th for $5392.49 and then there were a couple = of =E2=80=9Cpending charges=E2=80=9D on November 7th that did not add = up- specifically one for $4312.74 followed by $1187.52. I think your staff who are inputting payments may need more = support/training. They should not randomly be putting numbers in that do = not match any invoice ($1187.52).=20 Please send statement asap so we can track if there were errors and = ensure there is enough money in the account for actual invoices. With thanks, Kelly