--0000000000007086e7061a3ccf9d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I will include Cathy in this to follow up with you and the client Thanks so much Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Thu, Jun 6, 2024 at 11:23=E2=80=AFAM Alejandro Aponte wrote: > Hello Sharon, > > Thank you for your email, this client is still on the audit due to the > payment information provided at sign up being invalid. The Transit# is > incorrect, are we able to review this information or grab a copy of a > voided check to verify accuracy of the account information provided? > > Regards, > *--* > *Alejandro Aponte* > Help Desk Team Lead (OTC) > aaponte@TheKey.com > > (408) 479-8654 > TheKey.com > [image: TheKey] > > > On Thu, Jun 6, 2024 at 12:25=E2=80=AFPM Sharon Speirs wrote: > >> Good morning >> A client was on this list of a recent audit but I have gone back and the >> authorization form is uploaded and I have attached it here for your revi= ew. >> The note says no credit card but they are not paying by credit card. >> Please let me know if further information is needed. >> Sharon >> Client is now ended service due to mom being resistant >> >> >> Sharon, Speirs >> >> General Manager >> >> Vancouver, BC >> >> Office: 778.279.3634 >> >> sspeirs@thekey.com >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >> >> >> --0000000000007086e7061a3ccf9d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I will include Cathy in this to follow up with you and the= client Thanks so much Sharon Sharon, Speirs General Manager = Vancouver, BC Of= fice: 778.279.3634 sspeirs@thekey.com TheK= ey.ca =C2=A0=C2=A0 = On Thu, Jun 6, 2024 at 11:23=E2=80=AFAM Alejandro Aponte <<a href=3D"= mailto:aap