--Apple-Mail=_0ED3E952-FDF7-43A4-A241-6904CC6B70F1 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi Not aware of any issues. I see charges for other charges went through = October 3, 15 and 16th, 2023. Can you have them put through only 1 (not 20K as it will be declined due = to banking algorithm) today? Then send us result?. K > On Oct 27, 2023, at 2:19=E2=80=AFPM, Timothy Thomas = wrote: >=20 > Hi Kelly, >=20 > I was informed that the charges were processed individually, on a = weekly basis and we've had three declines. I'm waiting for the = transaction receipts to validate this. Are you aware of any issues with = the card?=20 >=20 > Thanks >=20 > On Fri, Oct 27, 2023 at 2:16=E2=80=AFPM Kelly Casey = > wrote: >> Hi Tim >>=20 >> Any update in this? >>=20 >> K >>=20 >> Sent from my iPhone >>=20 >>> On Oct 26, 2023, at 7:41 PM, Timothy Thomas > wrote: >>>=20 >>> =EF=BB=BF >>> Hi Patrick, >>>=20 >>> I agree, the card should be charged every week and it may have been = but only flagged to me after multiple failed attempts. I will look into = this first thing tomorrow and get back to you. >>>=20 >>> Thanks for your understanding.=20 >>> Tim >>>=20 >>> On Thu, Oct 26, 2023 at 7:24=E2=80=AFPM Patrick Casey = > wrote: >>>> I really do not understand what is wrong here. The credit card in = fact has plenty of space available on it. I don=E2=80=99t understand why = it is not charged every week. Is there an attempt to put a large sum on = all at once? Maybe it should be broken up on a weekly basis as it was = supposed to be. This is pretty simple and mystifies me why it has to be = made so complex? >>>>=20 >>>> Sent from my iPhone >>>>=20 >>>>> On Oct 26, 2023, at 5:08 PM, Kelly Leigh Casey = > wrote: >>>>>=20 >>>>> =EF=BB=BFGot it- sorry. It was way at the bottom:) >>>>=20 >>>>> K >>>>>=20 >>>>>> On Oct 26, 2023, at 5:07=E2=80=AFPM, Kelly Leigh Casey = > wrote: >>>>>>=20 >>>>>> Hi Tim and team, >>>>>>=20 >>>>>> I am asking for the up to date report- see attached of the last = one you sent us when the problem last occurred. >>>>>>=20 >>>>>> = >>>>>>=20 >>>>>>=20 >>>>>>> On Oct 26, 2023, at 4:19=E2=80=AFPM, Timothy Thomas = > wrote: >>>>>>>=20 >>>>>>> I had previously attached a statement. Did you receive it? or = need something more? >>>>>>>=20 >>>>>>> On Thu, Oct 26, 2023 at 2:59=E2=80=AFPM Kelly Leigh Casey = > wrote: >>>>>>>> Hi Tim >>>>>>>>=20 >>>>>>>> Thank you for connecting. I have cc=E2=80=99d Pat. >>>>>>>>=20 >>>>>>>> Can you please provide me the up to date statement for cross = reference. It would be helpful to receive this on a weekly basis- as = requested in the past. >>>>>>>>=20 >>>>>>>> K >>>>>>>>=20 >>>>>>>>> On Oct 26, 2023, at 2:21=E2=80=AFPM, Timothy Thomas = > wrote: >>>>>>>>>=20 >>>>>>>>> Hi Kelly, >>>>>>>>>=20 >>>>>>>>> I hope you're doing well. I'm emailing to advise you that the = credit card on file has been declined.=20 >>>>>>>>>=20 >>>>>>>>> I have attached the outstanding invoices and a stat